---
title: 'Workplace Technology Support Technician at Allegiant'
canonical: 'https://feeny.ai/job/workplace-technology-support-technician-allegiant-las-vegas-86p7k47mdmz5'
type: 'job'
last_seen: '2026-09-10'
---

# Workplace Technology Support Technician at Allegiant

- **Company:** Allegiant
- **Location:** Las Vegas, NV
- **Compensation:** $48k–$66k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/allegiantair/742e0b5c-6a6c-4593-a71c-ab8c8597a3a4

## Job description

Summary The Workplace Technology Support Technician provides excellent first-level support for a range of technology used daily, such as Windows, Mac, mobile devices, end-user hardware, including printers and other peripherals, and other tools. This role is responsible for device setup, device triage, and user assistance, ensuring efficient and secure endpoint operations.

Visa Sponsorship Available: No

## Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education:  High School Diploma/GED Years of Experience:

- Minimum two (2) years of related work experience supporting users or the general public.
- Minimum two (2) years of experience supporting end-user technology in a collaborative, team-based IT environment.

Valid/Unexpired Passport Book    Valid/Unexpired Driver's License No                                                           Yes

- Demonstrated experience supporting Windows OS, macOS, iOS, and Android operating systems.
- Basic knowledge of Active Directory, Intune, Jamf, and M365 administration.
- Strong troubleshooting skills for hardware, software, network, and mobile device support.
- Excellent communication skills, both written and verbal.

## Preferred Requirements

- Degree in technology or a related field.
- Certifications such as CompTIA A+, Network+, Jamf100, or Microsoft 365 Certified, or equivalent hardware/software certification experience.
- Experience with cloud-based SaaS applications (Microsoft 365, Google Workspace).
- Familiarity with ITSM products, including ServiceNow or Jira.
- Experience using or administering MDM platforms such as Intune, Jamf, or Workspace ONE/AirWatch.
- Experience with enterprise endpoint security tools, including CrowdStrike, Defender for Endpoint, or Tanium.
- Adaptability to changing priorities and a willingness to learn new technologies.
- Strong time management and organizational skills to handle multiple tasks efficiently. Job Duties
- Provides first-level support for all hardware, including workstations, mobile devices, and conferencing equipment, in person, by phone, and through virtual channels in a fast-paced environment.
- Assists with all stages of new-hire provisioning, including hardware, software, and user access.
- Documents interactions and work using Allegiant's ITSM system of record.
- Diagnoses and resolves hardware and software issues within established SLA guidelines.
- Authors knowledge articles to ensure the Knowledge Base is relevant and current.
- Responds to after-hours, business-critical issues 24/7 when scheduled on-call.
- Continuously improves the end-user experience to exceed customer expectations.
- Adheres to and advances Allegiant's information security, safety, and regulatory compliance standards, maintaining confidentiality and discretion in all interactions.
- Strictly follows established ITIL repeatable processes, including Incident Management, Change Management, Event Management, and Problem Management, including Root Cause Analysis.
- Conducts group and individual technology onboarding sessions for all employees, including Pilots, Flight Attendants, Aircraft Technicians, and other groups within Allegiant.
- Provides on-site support with technology for high-visibility events.
- Leverages Mobile Device Management and imaging platforms — including Intune, Jamf, AirWatch, SCCM, and Tanium — to configure and manage devices.
- Maintains accurate inventory records of all Allegiant IT hardware assets.
- Travels as needed to support the business, including regularly supporting multiple sites within the Las Vegas Valley.
- Demonstrates a self-driven, proactive approach to professional development, seeking opportunities to expand technical knowledge and skills and collaborating with colleagues to continuously improve team processes. Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Workplace Technology - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. The employee must frequently lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds, occasionally lift and/or move up to 100 pounds with assistance. The Team Member must be able to move empty and full pallets using both powered and un-powered pallet jacks weighing up to 2,000 pounds. The Team Member must be able to operate portable powered tools. May be required to work various shifts/days in a 24 hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role. Essential Services Provider Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

## EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see https://allegiantair.jobs

Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Flight Benefits Paid vacation, holidays, and sick time

Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Flight Benefits Sick time

## About Allegiant

## Company Overview
- **One-liner**: Allegiant Air is a U.S. ultra-low-cost airline that provides affordable, nonstop leisure travel from small‑ and medium‑sized cities to popular vacation destinations.
- **Entity Type**: Public (ticker: ALGT)
- **Headquarters**: Las Vegas, Nevada, USA
- **Founded**: 1997
- **Founders**: Maurice J. Gallagher Jr. (Chairman/CEO) and others

## Core Business
- **Primary industry**: Commercial aviation (airline operations)
- **Target customers**: B2C leisure travelers, especially those in underserved smaller cities looking for affordable vacations
- **Mission or purpose statement**: “Making leisure travel affordable and convenient” – low‑fares, nonstop all‑jet service with a complete travel experience.

## Products & Services
- **Allegiant Air Flights**: Scheduled passenger airline service on a point‑to‑point network, primarily to leisure destinations (Las Vegas, Orlando, Florida beaches, etc.). All‑jet fleet including Airbus A319, A320, and A320neo.
- **Allegiant World (Vacation Packages)**: Bundled flight + hotel + car rental packages, enabling travelers to book entire trips through the airline.
- **Allegiant Credit Card**: Co‑branded Visa card (with Bank of America) offering rewards and travel benefits.
- **Ancillary Services**: Unbundled pricing for seat selection, baggage, priority boarding, in‑flight concessions, and more.

## Market Standing
- **Valuation/Market Cap**: Approximately **$2.2 billion** (as of September 2025). (Market cap fluctuates; check latest for exact figure.)
- **Key Metric (Public)**: **Annual Revenue** – $2.61 billion (FY 2024); net income of $122 million.
- **Notable Investors/Partners**: Public shareholders; no single lead investor (public company). Industry partners include Airbus, GE, and major airport authorities.
- **Growth Signals**: 
  - Fleet modernization with Airbus A320neo deliveries (improved fuel efficiency and range).
  - Expansion of route network into new smaller cities (e.g., added 20+ new routes in 2024).
  - Strong post‑pandemic recovery: 2024 revenue surpassed pre‑COVID levels.
  - Employee headcount of ~5,900 Team Members (as of 2025), with ongoing hiring across all divisions.

## Competitive Advantages
- **Ultra‑low‑cost business model**: Focus on secondary airports, high aircraft utilization, single aircraft type (Airbus A320 family), and unbundled pricing allow very low base fares.
- **Point‑to‑point network**: Avoids hub congestion, enabling faster turnarounds and higher on‑time performance.
- **Cost control**: Low labor costs relative to legacy carriers, combined with efficient operations.
- **Strong brand loyalty** in niche markets: Many small cities rely on Allegiant as their only direct air service to popular destinations.

## Strategic Focus
- **Fleet modernization**: Phasing out older A319s and moving to more fuel‑efficient A320neo aircraft.
- **Ancillary revenue growth**: Increasing revenue from baggage, seat selection, and vacation packages.
- **Network expansion**: Adding new destinations from underserved cities, particularly in the Midwest and Northeast.
- **Cost discipline**: Maintaining low unit costs while investing in technology and operational reliability.
- **Sustainability initiatives**: Exploring SAF (Sustainable Aviation Fuel) and carbon offset programs, though not yet a major focus.

## Why Work Here
- **Culture highlights**: Allegiant emphasizes a family‑oriented, transparent culture. The “Fun Squad” organizes employee engagement events; quarterly town halls with senior leadership; a Diversity and Inclusivity Council; and Network/Interest Groups (e.g., Women in Aviation, Veterans).
- **Remote/hybrid/office policy**: Corporate and administrative roles are primarily **on‑site** at the Las Vegas HQ or the St. Paul, MN office. Some remote opportunities exist for certain corporate positions. Airport operations, maintenance, and flight crews are location‑based.
- **Notable perks**:
  - **Free unlimited space‑available flights** on Allegiant for employees and eligible dependents, plus discounted passes for friends/family.
  - **Profit sharing** and **company‑matched 401(k)** with immediate vesting.
  - **Employee Stock Purchase Program**.
  - **Paid maternity and paternity leave**, medical/dental/vision, telehealth, and identity theft protection.
  - **State‑of‑the‑art training facilities** in Las Vegas and Sanford, FL (flight simulators, inflight training, maintenance classrooms).
  - **Corporate giving** programs focused on medical travel, community safety, and STEM education.
- **Engineering/tech culture**: The airline uses AI tools in hiring (e.g., resume screening), and invests in operational technology; however, the core engineering roles are in maintenance, not software development. Data analytics and customer intelligence teams exist (e.g., Manager, Customer Intelligence & Analytics).

## Sources
1. [Allegiant Air Careers – About Us](https://www.allegiantair.jobs/about-us/)
2. [Allegiant Air – Corporate Overview](https://www.allegiantair.com/about-allegiant)
3. [Allegiant Air – All Jobs / Lever Careers](https://jobs.lever.co/allegiantair)
4. [Allegiant Air – Just the Facts (Investor Relations)](https://ir.allegiantair.com/overview/default.aspx) *(Note: Financial data from annual reports and press releases, 2024 figures)*
5. [Yahoo Finance – Allegiant Travel Co. (ALGT)](https://finance.yahoo.com/quote/ALGT/) *(Market cap and revenue as of recent filing)*

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