---
title: 'Zuora System Specialist at Absorb'
canonical: 'https://feeny.ai/job/zuora-system-specialist-absorb-united-states-bsqkf4bye47y'
type: 'job'
last_seen: '2026-09-11'
---

# Zuora System Specialist at Absorb

- **Company:** Absorb
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-21
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/absorblms/4b169a40-3c13-4866-b3bf-64e0635c3b83

## Job description

“What makes Absorb special is how genuinely we show up for each other. You’ll find smart, kind people who collaborate without ego, celebrate wins together, and step in quickly when someone needs support. That energy, paired with a shared drive to build something meaningful, is what makes this team such a great place to grow.” – Kim Jorgensen, Senior Manager – Billings and Accounts Payable Operations At Absorb, we believe great systems create great experiences. As our Billing Systems Specialist, you'll play a key role in ensuring the technology behind our quote-to-cash process is accurate, scalable, and seamless. Sitting at the intersection of Salesforce, Zuora, Finance, and Sales, you'll own and optimize the systems that power our SaaS subscription business—from pricing and quoting to invoicing, renewals, and revenue operations. If you're energized by solving complex business challenges, improving processes through automation, and serving as the go-to expert for billing systems, this is an opportunity to make a meaningful impact in a high-growth, collaborative environment.

What you’ll do:

- Own and optimize Zuora Billing, including product catalog management, pricing, subscriptions, invoicing, and payment processes.
- Manage and troubleshoot the Salesforce–Zuora integration to ensure accurate data flow across the quote-to-cash lifecycle.
- Improve billing operations through automation, process enhancements, and data quality initiatives that reduce manual effort.
- Partner closely with Finance to support billing accuracy, revenue recognition, forecasting, and month-end activities.
- Serve as the billing systems expert, resolving complex issues and collaborating with Sales, Customer Success, Support, and Finance teams.
- Analyze billing data, monitor system performance, and identify trends, risks, and opportunities for operational improvement.

What you’ll bring:

- Hands-on Zuora Billing experience — product catalog management, SKU configuration, workflow automation, subscription amendments, and reporting.
- Understanding of the Salesforce ecosystem, ideally with exposure to the Zuora for Salesforce connector or CPQ.
- Strong grasp of SaaS subscription billing concepts — ARR, MRR, proration, amendments, and co-terming.
- Familiarity with quote-to-cash processes and where the handoffs between Sales, Finance, and Systems live.
- Analytical mindset with a focus on continuous improvement and efficiency.
- Comfort working across business and technical stakeholders — you can talk to a CFO and a Salesforce admin in the same afternoon.

Technologies we use:

- Zuora
- Salesforce
- Jira
- Freshservice
- Copilot
- Claude
- ChatGPT

Are you ready to become an Absorber? What we offer:

- Fully remote-first work with flexible work arrangements 🏡
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘
- New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
- Endless opportunity for career growth and internal mobility 🌱
- Employee driven DE&I programs 🫶

Who are we? Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. With its innovative Strategic Learning Systems (SLS) approach, Absorb empowers businesses to align learning with strategic goals, driving measurable impact and workforce agility. The Absorb LMS platform delivers personalized, scalable, and engaging learning experiences for employees, customers, and partners worldwide. Trusted by over 3,300 organizations and 34 million users, Absorb is redefining the future of workplace learning through cutting-edge AI, seamless integrations, and an unwavering commitment to innovation. We empower learners to enrich their lives, workplaces and communities.

Our values are simple:

- We achieve exceptional results by genuinely caring about each other and the work we do
- We’re united, and we grow through our commitment to elevating continual learning!

AI @ Absorb We believe in the power of AI and technology to make learning accessible to everyone. By exploring new tools and constantly experimenting, we’re redefining what’s possible. We take an AI‑first approach to unlock human potential, drive impact, and scale better outcomes. As the world evolves, Absorb is committed to growing with you. Investing in your skills every step of the way. We use AI tools to support our recruitment process, such as organizing applications and highlighting potential matches based on role requirements. While these tools help streamline our review, all screening and final hiring decisions are made by our recruitment team. We encourage candidates to apply authentically and not rely solely on AI-generated responses in their applications. Absorb is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for all our people. All employment decisions are based on business needs, job requirements and individual qualifications. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at accessiblecareers@absorblms.com Successful candidates for this position will be subject to pre-employment background screening, including a criminal record check and must be able to show proof of legal eligibility to work in the country they have applied to without sponsorship.

## About Absorb

## Company Overview
- **One-liner**: Absorb Software provides an AI-powered learning management system (LMS) that enables organizations to train employees, customers, and partners at scale.
- **Entity Type**: Private (acquired by Welsh, Carson, Anderson & Stowe in 2021; total funding $559M)
- **Headquarters**: Calgary, Alberta, Canada
- **Founded**: 2003
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: E-learning / Learning Management Systems (LMS)
- **Target customers**: B2B – Enterprise, SMB, and organizations needing customer, partner, or employee training across 190 verticals.
- **Mission statement**: “Enabling learners to discover and apply the knowledge they need when they need it.”

## Products & Services
- **Absorb LMS**: Core cloud-based learning management system with AI-powered features, compliance tracking, and e-commerce capabilities.
- **Absorb Create**: AI-powered course authoring tool that generates entire courses in minutes (quizzes, videos, translations, voice-overs).
- **Absorb Aura**: Set of AI agents that provide real-time guidance for learners, managers, and admins.
- **Absorb Skills**: Personalized upskilling engine using role-based auto‑assignments and 12,000+ job skills.
- **Absorb Amplify**: Library of 20,000+ pre-built courses for rapid deployment.
- **Integrations & API**: Pre-built connectors for ADP, Workday, Salesforce, and 40+ other systems; custom integrations via REST API.

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric**: Annual Revenue – $164M (2026 estimate)
- **Total Funding**: $559M (two rounds: $59M from Silversmith Capital Partners in 2017; $500M PE round in 2021 led by Welsh, Carson, Anderson & Stowe)
- **Notable Investors/Partners**: Silversmith Capital Partners, Welsh Carson Anderson & Stowe
- **Growth Signals**:
  - 34M+ learners, 2,900–3,700+ customers in 34 countries
  - Headcount grew 9.3% YoY to 521 employees
  - Named a Leader in the 2025 Forrester Wave™ for LMS
  - 166.7% year-over-year increase in active job postings (40 open roles)
  - LinkedIn followers grew 50.9% YoY (120k+ followers)

## Competitive Advantages
- **AI‑first platform**: Absorb Aura embeds AI agents directly into the learning experience, differentiating from traditional LMS providers.
- **End‑to‑end ecosystem**: Combines authoring, content marketplace, e‑commerce, analytics, and deep integrations in a single platform.
- **Customer scale & trust**: Trusted by 3,700+ organizations across diverse verticals; high retention and migration support.
- **Forrester Wave recognition**: Independent analyst validation as an industry leader.

## Strategic Focus
- **AI expansion**: Continued investment in generative AI for course creation, skills mapping, and real‑time learning agents.
- **Global growth**: Expanding remote‑first team across North America, Europe, and Australia.
- **Partner & customer education**: Strengthening offerings for external training (partner enablement, customer education).
- **Product depth**: Enhancing analytics, compliance automation, and personalized upskilling to drive measurable business outcomes.

## Why Work Here
- **Remote‑first culture**: Flexible work hours and work‑from‑home days; employees can work from anywhere.
- **Generous benefits**: Mental health, dental, paid vacation, and access to thousands of e‑learning courses for personal development.
- **Inclusive environment**: Employee‑led DEI committee with executive sponsorship; emphasis on diversity, respect, and belonging.
- **Strong work‑life balance**: LinkedIn reviews average 4.3/5 overall, with Work‑Life rated 4.6/5 and Culture rated 4.4/5.
- **Career growth**: Upward mobility, professional education support, and a culture that encourages innovation.
- **Casual dress code**: “We hire for brains, not wardrobes.”

## Sources
1. [absorblms.com/company/careers](https://www.absorblms.com/company/careers)
2. [absorblms.com](https://www.absorblms.com/)
3. [absorblms.com/company](https://absorblms.com/company/)
4. [LinkedIn - Absorb Software](https://ca.linkedin.com/company/absorb-software)
5. [getlatka.com - Absorb Software](https://getlatka.com/companies/absorblms.com)

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