
Account Analyst at Hasbro (Boston, MA)
Hasbro· Boston, MA· $64k–$97k·
Role details
Job description
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Step into the Analyst role at Hasbro and play a key part in providing top-tier customer service. We are looking for an inquisitive, enthusiastic, and forward-thinking team member who enjoys examining details, posing the right questions, and resolving issues early. This position offers a valuable opportunity to develop your logistics career, focusing on on-time shipping, high fill percentages, and smooth vendor processes. You will collaborate with multiple departments to deliver outstanding results for our clients.
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA.
A Day in the Life of an Analyst:
- Complete day-to-day order activity for assigned, less complex retail accounts, communicating directly with customers on order adjustments and keeping Sales/Replenishment informed.
- Coordinate orders for retail displays, promotions, and seasonal merchandising programs, working with the trade marketing team so product arrives accurately and on schedule.
- Research and resolve routine purchase order discrepancies, bringing up complex issues to the Sr. Analyst.
- Run open-order analysis against allocation plans and available inventory using SAP automated transaction tools and carry out inventory availability plans to meet in-full targets.
- Proactively flag at-risk appointed arrival dates and in-transit issues, and complete agreed-upon resolutions with Logistics and Sales.
- Complete shipping plans during peak periods in partnership with Management, Logistics, and Replenishment.
- Follow established account management procedures and retail guidelines, bringing curiosity and fresh ideas for improvement.
- Assist with deduction research in support of the Compliance Analyst.
- Provide occasional evening and weekend coverage during month/quarter-end close.
What You Will Bring:
- Bachelor's degree or equivalent experience in a relevant domain.
- 1–3 years of account management, customer service, or order management experience, ideally in Consumer Products/Manufacturing.
- Strong ability to prioritize multiple tasks with high detail accuracy and follow-through.
- A passionate, inquisitive, and proactive approach, dig into the data, and take initiative to solve problems before they advance
- Excellent verbal, written, and analytical skills, with the ability to collect, organize, and share data.
- Working proficiency in Microsoft Office, particularly Excel.
- Experience with SAP preferred; interest in BI tools a plus.
- Eagerness to learn, identify inefficiencies, and suggest improvements.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range $64,400—$96,600 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
- Health & Wellness
- Time Off to Recharge
- Financial Well-being
- Life & Family Support
- Volunteer and Community Initiatives
- Learning & Development
- Exclusive Perks
Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
Why work at Hasbro
- Culture: Creative, innovative, and inclusive – described as "legendary play starts with bold ideas." Emphasis on curiosity, lifelong learning, and "playing with purpose."
- Work-Life Balance: Half-day Fridays all year round; generous paid vacation and holidays.
- Benefits:
- Medical, Dental, and Prescription coverage
- Health Savings Account (HSA)
- Retirement Savings Plan with generous company match and annual company contribution
- Paid Parental Leave
- Tuition Reimbursement
- Life, Accident, and Disability Insurance
- Pet Insurance and Identity Theft Protection
- Onsite Fitness Center (at headquarters)
- Learning & Development opportunities, clear goal-setting
- Remote/Hybrid Policy: Flexible work arrangements are part of the total rewards package (exact policy not detailed in provided sources; likely hybrid for most roles).
- Global Presence: Offices in Pawtucket (HQ), Providence, Los Angeles, Miami, Renton (Wizards of the Coast), plus 40+ countries – opportunities for domestic and international mobility.
- Early Career: Robust student programs and internship opportunities to shape the next generation of talent.
- Impact: Work on beloved brands that create joy and community; CSR programs embedded in the business.