Heidi

Account Executive - Enterprise at Heidi (New York, NY)

Heidi· New York, NY· $105k–$125k·

Role details

Salary
$105k–$125k
Employment
Full-Time
Equity
Yes
Commission
Yes
Skills
Software salesHealthcare domain knowledgeSaaS experience
Benefits

Equity · Commission · Healthcare Benefits · Dental Benefits · Vision Benefits · 401k With 3% Match · Personal Development Budget

Heidi at a glance

An AI Care Partner that automates clinical documentation, evidence lookup, and patient communication for clinicians.

Heidi is an ambient AI platform for clinicians: it listens to a patient visit and produces the clinical note, billing codes, referral letters, and follow-up tasks, so doctors spend less time documenting and more time with patients. It also offers point-of-care clinical evidence and patient communication tools, spanning solo practitioners to large hospital networks.

$100M raised · latest: Series B · $65M · 2025 · backed by Point72 Private Investments, Blackbird, Headline, Latitude (Phoenix Court)

Summary

Own and close enterprise sales opportunities in the US healthcare market, managing full-cycle sales from discovery to close. Partner with internal teams to drive deal momentum and refine messaging to out-execute incumbents.

Job description

WHO WE ARE

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

WHAT YOU’LL DO

  • Own and close a defined book of Enterprise opportunities across the US healthcare market
  • Run full-cycle sales processes from discovery to close, including multi-stakeholder and executive-level deals
  • Partner closely with SDRs and BDRs to convert high-quality leads into vertical building opportunities and closed revenue
  • Conduct deep discovery to understand clinical workflows, operational constraints, incentives, and hidden pain points
  • Deconstruct complex clinical and operational processes to clearly articulate where Heidi creates leverage and ROI
  • Deliver sharp, compelling product demos and presentations tailored to specific customer use cases
  • Build and manage a healthy pipeline using a mix of outbound, inbound, and product-led signals
  • Navigate procurement, legal, and security conversations with confidence and precision
  • Collaborate tightly with Product, Marketing, Operations, and Customer Success to drive deal momentum and successful handoffs
  • Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market
  • Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market

WHAT WE’RE LOOKING FOR

  • A proven closer who takes full ownership of outcomes and consistently hits or exceeds targets
  • Intellectually sharp, coachable, and relentlessly driven to improve their craft
  • Comfortable selling into ambiguity and earning wins the hard way
  • Motivated by ownership, leverage, and long-term upside rather than short-term comfort
  • A clear, credible communicator who can earn trust with clinicians, operators, and executives
  • Experience selling software is preferred; healthcare or SaaS experience is helpful but not required
  • We care less about where you’ve sold and more about how you think, how you sell, and how you learn

OTHER THINGS TO KNOW

  • This is a remote role
  • You’ll have meaningful autonomy and accountability - no corporate bloat, no hand-holding
  • Attitude, work ethic, and learning velocity matter more than years on a resume
  • No corporate bloat. No hand-holding. Just results, accountability, and real opportunity to grow

THE WAY WE WORK

  1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

  1. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

  1. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

  1. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us 🚀?

  • In office to collaborate with like-minded professionals
  • Healthcare, Dental, Vision benefit options
  • 401k with 3% match
  • Personal development budget of $500 per annum
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
  • The opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

Why work at Heidi

  • Culture: “Move fast, fix faster” and “Live forever” – a bias toward progress over perfection, with a strong emphasis on continuous learning and ownership.
  • Hybrid work: Flexible hybrid model with offices in Melbourne, Sydney, Brisbane, New York, San Francisco, London, Toronto, and Singapore. Work from anywhere up to 1 month per year.
  • Benefits: 26 weeks paid parental leave (primary carer) / 18 weeks (secondary carer), IVF/fertility support, 10 days clinical leave for accreditation, $1,000/year learning budget, $500 home office setup, health & wellness stipend, team engagement budget.
  • Engineering culture: Practical live challenges in interviews, real‑world problem solving, and mentorship from leaders who have scaled products used by millions.

Application questions