Accounts Receivable Officer (Dayshift) Full-time | 20758 at Wing Assistant (Philippines)Accounts Receivable Officer (Dayshift) Full-time | 20758

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Accounts Receivable Officer Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for an Accounts Receivable Officer to start immediately!

Duties and Responsibilities include but are not limited to: Overdue Invoice Follow-Up: Proactively calling insurers about overdue invoices, confirming expected payment dates, and identifying reasons for delays. Email & Portal Follow-Up: Sending professional reminder emails, maintaining notes in insurer portals, and providing supporting documentation when requested. Promise-to-Pay Management: Tracking insurer promises to pay, immediately following up on missed payment dates, and escalating repeated broken commitments. Invoice Dispute Resolution: Investigating and resolving straightforward invoice queries, identifying missing info preventing payment, and escalating complex disputes to internal teams while tracking their progress. Insurer Relationship Management: Building strong working relationships with insurers while staying focused on achieving payment outcomes and reducing overdue debt.

Required Tools Crunchwork (in-house software) / client is willing to train Xero Excel

Qualifications: Proven background in Accounts Receivable or debt collection, specifically chasing overdue invoices. Strong Phone & Email Skills Record-Keeping & Accuracy Ability to investigate invoice queries, identify missing documentation, and know when to escalate complex issues. Professional Demeanor: "confident but respectful approach to debt collection" to build strong relationships with insurers.

Technical Requirements: USB Headset with Noise Cancellation feature Working Webcam Computer with at least 1.8 GHz processor and at least 4GB RAM Main Internet Service Speed: at least 25 Mbps cable connection Backup Internet Service Speed: at least 10 Mbps

Benefits: Performance Incentives Job Security and Stability Paid Training Inclusive Culture Upskilling Opportunities 100% Work-From-Home Exceptionally Supportive Team Opportunities for Career Growth Fun Work Environment Holiday & Overtime Pay

Schedule: Australian Eastern Standard Time Work Hours (40 hours per week, Full-time) Location: 100% Remote Salary Package: Up to ₱45K/month

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