Tom James Company

Administrative Assistant - Office Professional at Tom James Company (Elmhurst Township, PA)

Tom James Company· Elmhurst Township, PA·

Role details

Work type
Onsite
Employment
Part-Time

Job description

At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team. We currently have a part-time opening in our Elmhurst Township, PA office. Our position is for 4 hours per week at $17.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

RESPONSIBILITIES

Order Entry Entering Order Tickets, Customer Order Forms, and customer payments daily Receiving & Shipping Unpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack Processing returns, remakes and alterations Prepares all clothing for delivery by sales professional Picks up and delivers client items as needed Alterations Entering all alteration instructions into the proprietary system Delivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to Accounting Telephones/E-Mail/Mail Answering incoming phone calls and giving messages to Sales Professional Checking store e-mail daily and giving all information to the proper person(s) Bank Deposits/Errands Makes follow-up calls to factories, customers, and corporate office Performing other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Experience with social media platforms for marketing and research purposes Extensive knowledge of computer, Microsoft Office software and Google Docs Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines Strong organizational skills Ability to bend and lift 20 lbs. Valid Driver’s License (Exception: larger metropolitan areas)

Why work at Tom James Company

  • Culture and Mission: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected careers.tomjames.com.
  • Remote / Hybrid Policy: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN.
  • Compensation and Growth: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within.
  • Unique Perks: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy.
  • Workforce: ~3,000 employees, with a strong emphasis on internal promotion and tenure.

Application questions