Backbase

AI Engineer at Backbase (Hyderabad, India)

Backbase· Hyderabad, India·

Job description

Backbase has entered a new era of digital banking with the launch of the world’s first AI-Native Banking OS. This is not just a platform; it is a fundamental shift in how banks operate. By unifying digital channels, front-office workspaces, and back-office operations under a single Control Plane, we enable banks to run as one. Our OS coordinates execution across customers, employees, and AI agents, ensuring every action is authorized, governed, and context-aware. At Backbase, we are transforming the promise of AI into measurable business impact for over 120 leading financial institutions globally.

What you’ll do:

Build enterprise-grade AI agents: You'll collaborate closely with clients to architect, build, and deploy robust AI agents capable of operating at scale.

Evolve agent development lifecycle: Adapt established software engineering practices to address the unique challenges of AI agents, specifically regarding non-deterministic behaviors, natural language integration, and LLM dependencies.

Accelerate generative agent development: Leverage modern tools like Cursor and Claude Code to speed up agent creation, while exploring the design of harness and self-optimizing systems that improve through real-world usage, user feedback, and self-play loops.

Shape the future of product & platform: Your team’s direct work with customers will guide the evolution of Backbase’s product & platform. You’ll surface unmet needs, prioritize initiatives, and collaborate with product, and platform teams to shape the future of AI agent development and Backbase’s product & platform.

What you’ll bring:

  • 🚀 Experienced: Minimum 3 years in building agentic applications.
  • 🧠 Technically Strong: Proficient in Python, with hands-on experience in Agentic AI frameworks, architectures, design patterns, knowledge-base, AI-search, retrieval-augmented generation, context engineering, evaluation, and guardrailing.
  • 🧩 Agentic Thinker: Well-versed in modern AI agent patterns including MCP, A2A, ACP. You understand how to build modular systems where agents collaborate, reason, and adapt to context dynamically.
  • 🌟 Startup Mindset: You're a self-starter—proactive, resourceful, curious, and comfortable moving fast.
  • 🗣️ Excellent Collaborator: Strong communicator and documentation advocate who believes in sharing knowledge and building for scale.

Why work at Backbase

  • Culture: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement.
  • Work model: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally.
  • Perks: Annual learning budget, global exposure, wellness support, real ownership of projects from day one.
  • Engineering focus: 50% of the team in R&D; real AI running in production, not just pilots.

Application questions