Nivoda

Associate Media Operations at Nivoda (Mumbai, India)

Nivoda· Mumbai, India·

Role details

Work type
Onsite
Employment
Full-Time

Job description

Job Description: Operations Associate - Mumbai Designation: Operations Associate (Media) Experience: 0.5-2 years Location: One BKC, Mumbai (Work from Office)

About Nivoda: Nivoda is a global B2B diamond and gemstone marketplace, providing jewelry retailers with access to competitive, high-quality diamond supplies. Recognized for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimizing inventory risks and optimizing the supply chain. To know more about us, please visitnivoda.netwww.nivoda.com

What you'll do: Responsibilities include but are not limited to:

  • Handle day to day operations of photography machines (Gem Lightbox)
  • Follow the guidelines and SOPs
  • Record keeping
  • Ensure efficient operations/maintenance of machines

What you'll need:

  • Quick witted
  • Self-motivated/can-do attitude
  • Great Attention to detail
  • Can follow steps and guidelines diligently.
  • Good English, written and verbal will be an added bonus.
  • Understanding of gemstones would be beneficial.
  • Flexible to work in extended hours.

What you'll get:

  • Dynamic working environment in an extremely fast-growing company
  • Work in an international environment
  • Ample experience to grow and learn.
  • A great company culture.
  • Group Health Insurance policy
  • Unlimited holiday allowance

Why work at Nivoda

  • Culture & Values: “We always start with the customer,” “We take 100% responsibility,” “We make big & bold moves.” Emphasis on collaboration, transparency, and long‑term thinking.
  • Work Model: Varies by role – some positions are in‑office, some hybrid, and some remote (e.g., Senior Fulfilment Executive is remote; Salesforce Developer is in‑office). Offices in London, Mumbai, New York, Barcelona, and Melbourne.
  • Global Team: 327 employees from diverse backgrounds across 20+ countries; strong presence in India (40% of workforce), UK, South Africa, Spain, and US.
  • Notable Perks:
    • 24/7 customer support for internal teams as well
    • Career development opportunities in a fast‑growing scale‑up
    • Employee rating: 3.1/5 on LinkedIn (101 reviews), with work‑life balance 3.4, compensation 3.2, culture 3.1 – indicates areas for improvement but also a passionate, mission‑driven environment
  • Engineering & Product Culture: CPO James Morgan highlights solving novel problems; technical teams (74 employees) work on high‑scale marketplace, API, and fintech challenges.

Application questions