Caseware

Audit Innovation Principal, AI at Caseware (Toronto, Canada)

Caseware· Toronto, Canada·

Role details

Work type
Hybrid
Employment
Full-Time

Job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

What you will be doing:

- Embed directly with domain experts and partner accounting and audit firms, shadowing live engagements to understand practitioners' challenges firsthand, identify opportunities for automation, and define what quality and value creation look like within those workflows.

- Build and take ownership of the solution that delivers value — whether that involves developing a new agent, enhancing an existing capability, or making the case for new platform functionality. Accountability extends to the outcome, not solely the requirements documentation.

- Partner closely and on an ongoing basis with engineering and applied science teams to deliver committed outcomes — translating proposed solutions into scoped requirements and acceptance criteria, and collaborating throughout the build and iteration process.

- Own the practitioner-credibility standard for AI outputs within the relevant domain — determining whether an output is suitable for use by a practising auditor, not merely whether it is technically accurate.

- Contribute field-based insight to the evaluation framework, helping to define acceptable quality standards for audit-context outputs and identifying where existing benchmarks are absent or inaccurate.

- Maintain close awareness of developments in AI — including emerging agent patterns and model capabilities — to ensure product judgment remains grounded in what is currently feasible, rather than solely what would be desirable.

- Travel to and embed with client or partner-firm teams as required, in order to observe workflows directly.

What you will bring:

- A minimum of eight years of practice experience in audit, assurance, or accounting, sufficient to distinguish between output that is technically compliant and output that a qualified practitioner would be prepared to sign off on.

- A well-formed perspective on quality standards — the ability to articulate and defend the threshold an AI output must meet in an audit context, and to translate that judgment into criteria that others can apply consistently.

- A demonstrated, hands-on history of building a solution using AI or software to address a genuine problem — for example, a personal automation, an internal tool, a prompt-based workflow, or a side project. Supporting evidence, such as a demo or repository, is preferred over a verbal account alone.

- Working technical fluency with modern AI tools, including large language models and prompt engineering, and potentially low-code agent builders or basic scripting — sufficient to independently build a working solution and to distinguish a model limitation from a process limitation.

- The ability to operate credibly in both audit and technical settings, engaging with domain experts and engineers within the same week and being regarded as credible by each, on the basis of substantive experience on both sides.

- A high degree of personal initiative and a bias toward building — a preference for producing a working version to demonstrate rather than describing a concept in documentation, together with the persistence to refine it until it performs reliably in a live workflow.

- A genuine willingness to operate in ambiguity — this role has no established playbook, and part of the mandate is to develop the first one.

- Preferred: a track record of introducing tooling or automation into a traditional firm or team, whether through formal or informal channels — this is regarded as a strong positive indicator for this role.

What's in it for you:

▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. ▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. ▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

About Caseware: Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.

AI Usage: The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness, transparency, and oversight.

Background Check: Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co

Security and Fraud: Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.

Why work at Caseware

  • Work Flexibility: Offers flexibility to work remotely, from one of their global offices, or a combination of both.
  • Global Collaboration: A truly global company with team members and partners across 130+ countries, offering a diverse and connected work environment.
  • Learning & Development: Invested in employee development at every career stage through training programs, conferences, educational opportunities, and meaningful projects.
  • Comprehensive Benefits: Provides healthcare and wellbeing benefits tailored to local standards, plus retirement savings and long-term financial planning benefits.
  • Engineering Culture: Technology teams design, build, secure, and scale the platforms customers depend on daily, working with cloud, ML, and AI technologies.
  • Growth Trajectory: Backed by a leading private equity investor and expanding quickly, offering opportunities for career advancement in a growing company.

Application questions