Billing Analyst at Zeta Global (Hyderabad, India)
Zeta Global· Hyderabad, India·
Job description
KEY RESPONSIBILITIES
Billing Operations
- Creating / updating the necessary billing rules (“Subscriptions”) in the appropriate Billing Platform. This must be done in a timely manner and always be complete before the month end billing run is undertaken. Activity could include the following:
- Updating Subscriptions for Indexation.
- Review the Revenue Rules associated with each Subscription.
- Working with Sales Operations to provide them with the AER of any renewal.
- Understand Deferred Revenue expectations.
- Reconciliation and billing of SMS volumes.
- Instigate and complete the billing runs for your designated area each month end. In order to accomplish this, it will be essential that the individual is capable of consolidating various usage reports into a single report that can be uploaded into the Billing Platform.
- Work with the business (Sales / Support) to evaluate the validity of a customer’s dispute on an issued invoice. If appropriate, raise a credit memo and reissue invoices to ensure Zeta can collect from the client monies due.
QUALIFICATION AND EXPERIENCE
Education:
- MBA – Finance or any other finance degree with minimum experience of 2-3 years
Skills and Experience:
- Excellent communication skills both verbal and written
- Working knowledge in the billing / O2C function of a Global company
- Experience of handling statutory and Internal audits including query handling, schedule preparation etc.
- Knowledge of automated financial and accounting reporting systems including Workday / NetSuite
Basic understanding of commercials terms in Customer Agreements – for example (SOW, MSA).
Why work at Zeta Global
- Culture & Values: Emphasizes "Achieving the Impossible™" with virtues like "Curiosity Beats Certainty," "Fearless Exploration," "Always Learning," and "Humanize." The culture is described as collaborative, innovative, and supportive of individual growth.
- Diversity & Inclusion: Active Employee Resource Groups (ERGs) for LGBTQIA+, women, Hispanic/Latinx, Asian & Pacific Islander, Black community, neurodiverse employees, and sustainability-focused groups.
- Work Policy: Offers hybrid and remote work options, with in-office events and virtual engagement. Specific policies vary by role and location.
- Benefits: Competitive pay equity, 401k with company match, Employee Stock Purchase Plan, flexible time off, generous parental leave, wellness programs (Caravan app, gym discounts), commuter benefits, and adoption assistance. In the US, includes medical, dental, vision, STD/LTD, life insurance. EMEA offices offer pensions, work-from-home allowances, and lunch vouchers.
- Career Growth: Emphasizes "Always Learning" as a core virtue, with opportunities for mentorship, cross-functional collaboration, and internal mobility. Hiring process includes a first chat with Talent, team interviews, and an onboarding program designed for connection.
- Global Presence: Opportunity to work in major hubs like New York, San Francisco, Los Angeles, Nashville, London, Paris, Prague, Hyderabad, Bangalore, and more.