
Business Analyst at AvePoint (Kuala Lumpur Kuala Lumpur, Malaysia)
AvePoint· Kuala Lumpur Kuala Lumpur, Malaysia·
Job description
Overview
AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.
What will you be doing?
The Business Analyst analyzes business processes and applicable automated systems, and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications, participates in testing activities, helps design methods and procedures for internal and external projects.
Your responsibilities will include:
- Elicit requirements for software development.
- Document, analyze and evaluation requirements gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
- Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
- Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.
OK, I’m interested… is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
Other qualities that you’ll need to be a fit for this role include:
- Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
- Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
- Professional experience with requirements gathering and analysis.
- Experience producing and analyzing As-Is and To-Be documentation.
- Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Familiarity with MS Office Suite (Word, Excel, PowerPoint).
- Ability to successfully engage in multiple initiatives simultaneously.
- Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
- Understanding of Internet, Intranet, Extranet and client/server architectures preferred.
- Experience supervising junior associates preferred.
- Education: Bachelor’s degree or above
Check out our careers blog for content on our people, culture, and workplace!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Why work at AvePoint
- Award-Winning Culture: Recognized as an Inc. Best Workplace (back-to-back), a Built In Best Place to Work (2024), and a Great Place to Work (93% of US employees say it's a great place to work vs. 57% at a typical US-based company). Also received awards in the Philippines, Australia, and from kununu (Top 2025 Company).
- Culture & Values: The company describes its culture with five core values and leadership behaviors:
- Ownership and Accountability ("We take full accountability, set high standards...")
- Teamwork ("promoting global collaboration and taking pride in helping, sharing, mentoring...")
- Agility ("quick, informed decision-making... a growth mindset")
- Visionary and Practical ("bold ideas... turning them into groundbreaking realities")
- Inclusive and Empathetic ("Diversity is at the core of our success... fostering inclusive collaboration")
- Growth Trajectory: With over 3,000 employees and a history of rapid growth, there are significant opportunities to make an impact and "craft your career."
- Global & Remote-Flexible: Opportunities are available across North America, APAC, and EMEA in cities like Jersey City, New York, London, Singapore, Sydney, and many more. They also have remote positions in Poland and other locations.
- Entrepreneurial Spirit: The company encourages a "builder" mindset, where employees are empowered to "seize" opportunities and take ownership.