Business Analyst at United Tech (Kyiv, Ukraine)Business Analyst

Building products used by millions of people requires more than collecting requirements — it takes the ability to connect business goals, user needs, and technical solutions into a clear product vision. In this role, you’ll work closely with product managers, developers, designers, and stakeholders across the business, helping transform ideas into scalable product solutions. You'll play a key role in shaping product functionality, optimizing workflows, and ensuring that teams stay aligned throughout the entire development lifecycle.

In this role, you will

- Gather, analyze, and document business, product, and user requirements for new features and product improvements

- Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals

- Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria

- Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented

- Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams

- Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date

- Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities

- Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

It’s all about you

- 2+ years of experience as a Business Analyst or Product Owner within software development environments

- Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies

- Proven experience gathering, documenting, and managing functional and non-functional requirements

- Strong experience writing user stories, use cases, acceptance criteria, and product documentation

- Understanding of product metrics, A/B testing, and data-driven decision making

- Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification

- Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity

- Proficiency with Jira, Confluence, or similar collaboration and project management tools

- Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences

- Strong analytical thinking, attention to detail, and problem-solving skills

- Ability to manage multiple priorities and work effectively in a fast-paced product environment

- Proactive mindset with a strong sense of ownership and accountability

• Upper-Intermediate (B2) English or higher

Would be a plus

- Practical experience working with third-party integrations, APIs, and external

- Previous experience in QA, Technical Support, or Software Development roles

- Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases