Salmon Group

Business Continuity Officer (Resilience) at Salmon Group (Taguig, Philippines)

Salmon Group· Taguig, Philippines·

Role details

Work type
Hybrid
Employment
Full-Time

Salmon Group at a glance

A Philippine consumer fintech and licensed neobank offering AI-scored credit, cards, and deposits to underbanked Filipinos.

Salmon is a consumer financial technology company in the Philippines that provides credit lines, installment and cash loans, prepaid cards, and bank deposits to underbanked consumers, using AI credit scoring and a licensed rural bank it acquired.

~$310M ($160M equity + $150M bonds) raised · latest: $100M (April 2026): $60M equity + $40M debt · backed by International Finance Corporation (IFC, World Bank Group), ADQ (Abu Dhabi sovereign wealth fund), Lunate, Antler VC

Job description

The Business Resilience Officer supports the development, implementation, and oversight of the Bank’s Business Continuity Management and Operational Resilience Program. The role helps ensure compliance with MORB Section 149, BSP business continuity requirements, and BSP Circular No. 1203 on Operational Resilience.

Key Responsibilities

  • Maintain the Bank’s business continuity and operational resilience frameworks, policies, standards, and procedures.
  • Coordinate periodic Business Impact Analyses and continuity risk assessments.
  • Facilitate the identification of critical operations and their end-to-end dependencies, including people, processes, technology, facilities, information, and third parties.
  • Assist business units in establishing recovery objectives and tolerances for disruption.
  • Review and challenge business continuity, crisis management, emergency response, and recovery plans.
  • Coordinate tabletop exercises, call-tree tests, disaster recovery tests, simulations, and severe-but-plausible scenario exercises.
  • Evaluate test results, document identified gaps, and monitor corrective actions to completion.
  • Assess whether critical operations can remain within approved disruption tolerances.
  • Coordinate with IT on system resilience, disaster recovery, cybersecurity incident response, and recovery readiness.
  • Assess the continuity and resilience arrangements of critical service providers and outsourced operations.
  • Support the activation of continuity and crisis management plans during actual disruptions.
  • Facilitate post-incident reviews and ensure lessons learned are incorporated into policies, plans, and controls.
  • Maintain escalation and communication procedures for significant disruptions.
  • Support the timely preparation of regulatory incident reports and notifications.
  • Conduct training and awareness programs for employees, plan owners, and business continuity coordinators.
  • Prepare regular resilience reports, dashboards, and recommendations for senior management and the Board.
  • Maintain complete documentation for BSP examinations, internal audits, and independent reviews.
  • Monitor regulatory developments and recommend enhancements to maintain compliance.
  • Perform other operational-risk and resilience responsibilities assigned by the Chief Risk Officer.

Qualification Requirements

  • Bachelor’s degree in Business Administration, Finance, Information Technology, Engineering, or a related field.
  • At least 3 years of relevant experience in banking, financial services, or a related industry where BCP is important.
  • Experience in one or more of the following areas:
  • Business continuity management
  • Operational resilience or operational risk
  • Disaster recovery
  • Crisis or incident management
  • Banking operations
  • Information technology or cybersecurity
  • Audit, compliance, or risk management
  • Working knowledge of Business Impact Analysis, continuity planning, recovery strategies, and resilience testing.
  • Familiarity with BSP regulations, particularly MORB Section 149 and Circular No. 1203.
  • Knowledge of ISO 22301 or similar business continuity standards is preferred.
  • BCM, operational resilience, risk management, or disaster recovery certification is an advantage.
  • Strong analytical, documentation, project coordination, and report-writing skills.
  • Strong communication skills and ability to coordinate across business units, IT, management, and external service providers.
  • Ability to remain composed and work effectively during disruptions and crisis situations.
  • Willingness to provide support outside regular working hours during exercises or actual incidents, if warranted only.

Why work at Salmon Group

  • Culture: Emphasizes “dependability,” innovation, and a human touch. Employees describe an agile, open environment where Day One employees shape the company.
  • Work model: Mostly office-based at the Taguig City headquarters (Four/NEO Building, Bonifacio Global City). Some field roles (collections, housekeeping) are site-specific.
  • Notable perks: Competitive salaries (e.g., PHP 30k-40k/month for junior roles; PHP 15k-25k for field roles). Popular roles include Credit Investigator (PHP 28k/month) and Collection Agent (PHP 16k/month).
  • Engineering culture: Strong focus on AI, data analytics, and technology innovation; the CTO and SVP of AI and Data are part of senior management.

Application questions