Business Operations at Mercor (San Francisco, CA)
Mercor· San Francisco, CA· $150k–$200k·
Role details
$15K Relocation Bonus · $10K Housing Bonus · $1.5K Monthly Stipend For Meals · Free Equinox Membership · Monthly Laundry Reimbursement · Monthly Personal Wellness Reimbursement · Health, Dental, Vision Insurance · 401(K) With Company Match
Summary
Drive high-quality execution across the company by unblocking revenue, operationalizing financial plans, and driving product velocity. This generalist role partners with leadership to shape strategy and manage cross-functional initiatives.
Job description
About Mercor
Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.
Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.
About the Role
Mercor is bringing on a Business Operations hire to drive high-quality execution across the company. You'll sit at the center of Delivery, Finance, Product, and GTM, owning the connective tissue that turns revenue potential into realized revenue. This is a high-leverage generalist role: you'll identify what's blocking the business, build the operating rhythms to surface it, and program manage the teams that fix it. You'll work directly with leadership and have visibility into how every part of the business runs. If you like owning outcomes end-to-end, operating in ambiguity, and seeing your work show up directly in the company's growth trajectory, this is the role.
What You'll Do
- Unblock Revenue: Partner with delivery teams to identify, prioritize, and manage the blockers standing between us and our revenue potential. Support the blocker process end-to-end — from surfacing issues to driving them to resolution with named owners and dates.
- Operationalize Plans: Work with Finance to translate forecasts and growth levers into operational reality. Connect the financial plan to what teams are actually executing against, and flag gaps early.
- Drive Product Velocity: Translate delivery blockers into clear, well-scoped product requirements, and program manage product teams to ensure timely delivery. You're accountable for making sure the most commercially important work ships on time.
- Run the Operating Cadence: Support the company's business review rhythm — monthly business reviews, weekly execution check-ins, and the dashboards and trackers that keep leadership informed and teams accountable.
- Shape Company Strategy: Work on initiatives that help shape and improve Mercor’s market positioning across offerings, product functionality, business lines, and talent
- Special Projects: Take on a wide range of high-priority projects across GTM, Finance, and Operations as the business needs. The mandate is broad by design; you'll go wherever the leverage is.
What We're Looking For
- 1-4 years of experience in top-tier consulting, business operations, strategic finance, banking / private equity, or as a founder.
- A degree from a top school.
- Proficiency with data analytics and BI tools; you should be comfortable pulling and pressure-testing your own numbers.
- Strong ability to partner with cross-functional stakeholders: this role requires engaging constructively with the entire business, from delivery teams to product to leadership.
- Experience constructing metrics, KPIs, operating rhythms, and the processes that make organizations run well.
- Comfort operating in ambiguity and driving outcomes without formal authority.
- Can-do attitude!
Bonus Points
- Experience at a high-growth startup or in a role where you built operating cadences from scratch.
- Familiarity with program management tooling (e.g., Linear) and Gantt-based roadmapping.
Benefits
- $15K relocation bonus (for moving to the Bay Area)
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- Free Equinox membership
- monthly laundry reimbursement
- monthly personal wellness reimbursement
- Health, Dental, Vision insurance
- 401(k) with company match
Why work at Mercor
- Culture: "Built for people who thrive in high-velocity environments." Values include Intensity, Simplicity, User Obsession, High Standards, Can-Do Attitude, and Time Travelers (thinking ahead).
- Work model: In-person collaboration from offices in San Francisco, New York City, and London. No remote option — the company believes in-person collaboration helps move faster and solve harder problems.
- Engineering culture: Direct exposure to frontier AI research, labs, and startups. Every team works with frontier models daily. Described as "the fastest-growing company in the world."
- Compensation: Generous equity grants, competitive salaries (ranges from $100K–$500K depending on role), and a "proximity bonus" (generous annual housing support).
- Benefits:
- Unlimited paid vacation and sick days
- Free Equinox membership (premium fitness access)
- Monthly wellness stipend and free mental health services
- Monthly food stipend
- 401k with employer match
- Parental leave for both birthing and non-birthing parents
- Team: "A team of ambitious, diverse people who want to work on what matters most." Open roles across Engineering (31 roles), Operations (15 roles), Enterprise (5 roles), Finance (4 roles), and more.