Car Salesman at SOUM (Riyadh, Saudi Arabia)
SOUM· Riyadh, Saudi Arabia·
Role details
Job description
About Us: Soum is on a mission to revolutionize e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since our launch in July 2021, Soum has become one of the fastest-growing startups in the region, achieving rapid expansion in both our team and product offerings. In recognition of our impact and growth, we were proudly named one of the Top 10 LinkedIn Startups in Saudi Arabia for 2024.
Role & Responsibilities:
- Manage the full customer journey from lead assignment to deal closure.
- Qualify leads and identify customer needs to maximize conversion opportunities.
- Present suitable vehicle options and explain inspection results and financing solutions.
- Follow up with customers and handle objections throughout the sales process.
- Encourage qualified customers to proceed with vehicle inspections and purchase completion.
- Maintain accurate customer information and sales activities in the CRM.
- Achieve monthly sales targets and convert KPIs.
- Coordinate with Operations, Inspection, Financing, and Customer Support teams to ensure smooth deal completion.
- Conduct post-sale follow-ups to ensure customer satisfaction.
Requirements:
- Strong command of the Saudi Accent (mandatory requirement)
- 0-2 years of experience in sales, Customer Service, Operations.
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven ability to meet and exceed sales targets.
- Strong skills in negotiation and relationship-building.
Why work at SOUM
- Culture: Soum describes itself as looking for "innovators, the hungry, the go-getters" and offers autonomy to experiment, learn, fail, and grow. The team is called "Soumers" and has worked across 14+ countries from the US to South Korea.
- Remote/Hybrid Policy: Mixed. Many roles are remote (e.g., Cairo-based positions), but some roles (e.g., Senior Compliance Officer, Operations roles) are on-site in Riyadh or Jeddah. The company has offices in Riyadh and Cairo.
- Global & Diverse Team: 90 employees spread across 8 countries (Saudi Arabia, Egypt, Pakistan, UAE, South Korea, Nigeria, Uzbekistan, US). Engineering and product teams are distributed.
- Engineering Culture: AI/ML is core to the product; they deploy models for recommendations, dynamic pricing, predictive analytics, and fraud detection. The technical team makes up ~12% of headcount.
- Growth Trajectory: High-growth startup (10%+ YoY headcount growth, expanding geographies and categories) offering significant ownership and impact.
- Compensation: Senior Software Engineer roles reported at ~SAR 128,877/month. Overall employer rating is 3.7/5 (19 reviews on LinkedIn), with Culture rated 3.6 and Career growth rated 3.5.
- AI in Hiring: Soum discloses that they use AI tools to support parts of the hiring process (reviewing applications, analyzing resumes, identifying signals), but final decisions are made by humans.