
Chief Design Officer at Bjak (United Kingdom)
Bjak · United Kingdom·
Role details
Bjak at a glance
Southeast Asia's largest online insurance comparison platform, letting users compare, buy and renew insurance and roadtax from 16 insurers in one place.
Bjak is a BNM-licensed online marketplace where Malaysians compare quotes from 16 insurers and takaful operators, then buy and renew car, motorcycle, travel, life, medical and home insurance online. It bundles roadtax renewal, roadside assistance, car repair booking and AI tools around the core comparison engine.
Job description
About ActAI
There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations. Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things
About the Role
The Chief Design Officer will own product design quality across the group's consumer products and brands. This is a hands-on design leadership role with direct involvement in our most important products and user experiences.
What you will be doing
- Set the design direction and quality bar across group products.
- Work directly on or review critical user journeys, product concepts and interfaces.
- Turn complex financial and AI workflows into simple consumer experiences.
- Set standards across product design, interaction, visual design and design systems.
- Review shipped products and identify specific usability and design problems.
- Work with product and engineering from early concepts through production.
- Recruit and assess senior product, UI and brand designers.
What you will need
- Strong portfolio of shipped consumer technology products with meaningful usage.
- Deep product and interaction design capability, not primarily people management.
- Strong visual judgement and attention to interface details.
- Ability to prototype and communicate product interactions directly.
- Experience working closely with product and engineering on shipped products.
- Hands-on design style - able to create, critique and materially improve design work directly.
Portfolio Submission (Mandatory) Applicants are required to submit a portfolio as part of their application. The portfolio should showcase relevant design work, projects, and achievements that demonstrate your experience, creative capabilities, and suitability for the Chief Design Officer role. Please provide a link to your portfolio in the application form. Portfolio submission is mandatory for this role.
Why work at Bjak
- Culture: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed.
- Work Environment: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally.
- Engineering Focus: Lean, autonomous teams that prioritise product excellence and swift delivery.
- Career Growth: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement.
- Note on Employer Rating: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews.