Chief of Staff / COO at Neurons Lab (Poland)Chief of Staff / COO

Own the operational, financial, and executional backbone of the company so that the CEO can focus on vision, growth, and external relationships. The Chief of Staff / COO ensures the executive team executes against strategy with discipline — through OKRs, accountable leadership, sound financial management, and a well-run operating system — so the company scales predictably and profitably.

KPI

• 100% of departments reviewed monthly against KPIs, OKRs, and Health Indicators, with documented recommendations
• Company profitability / EBITDA margin vs. plan
• Budget variance (actual vs. forecast) held within an agreed threshold
• Hiring bar maintained: consistent pass-rate against defined criteria and low early-tenure attrition on new hires
• Resource allocation (comp and budget) demonstrably tied to priority and merit, validated in periodic audits
• Executives satisfaction and retention across managed industry partnerships
• Adoption and reliability of the company Work OS across teams

Executive Team Management

• Run regular executive team meetings
• Ensure every department sets OKRs and Health Indicators for department, team, and individual levels
• Hold department C-level executives accountable for quarterly OKR execution
• Analyze KPIs, OKRs, and Health Indicators across all departments monthly and recommend improvements
• Train and develop other executives

Operations Team Management

• Own and maintain the company’s Work AI OS
• Provide leadership and direction to the Operations team

Strategic Planning & Execution

• Conduct strategic research for new internal projects
• Execute and control company strategy
• Partner closely with the CEO on company direction and decisions

Resource Allocation & Oversight

• Ensure compensation and budget allocation follow priority and merit
• Maintain a high, consistent hiring bar aligned with company principles

Financial Management

• Track profitability and perform financial forecasting
• Manage budgeting, including departmental budgets
• Control and optimize income and expenses
• Drive financial planning by analyzing company performance and risk

Partnerships

• Manage relationships with industry partners
• Provide onboarding support to partners

• Strategic execution & OKR/performance-management systems — able to translate strategy into measurable goals and cadences
• Financial acumen — P&L ownership, budgeting, forecasting, and risk analysis
• Executive leadership & coaching — holding senior peers accountable and developing them
• Operational systems design — building and running a company-wide Work AI OS
• Data-driven decision making — synthesizing KPIs/OKRs/health indicators into clear recommendations
• Cross-functional stakeholder management — aligning departments with competing priorities
• Partnership management — building and sustaining external strategic relationships

• OKR, KPI, and health-indicator frameworks, and how to run them as a company-wide performance management system
• Financial statements, budgeting cycles, and forecasting methods suited to a professional-services /consulting business model
• Company operating-system methodologies and tooling and how to select and run one at scale
• Current state of the AI consulting and enterprise AI adoption market, so operational, hiring, and resourcing decisions track where the business is headed

• 3+ years as an Associate Partner (or equivalent senior leadership role) at a top-tier strategy consultancy (McKinsey, BCG, or Bain), leading engagements on operating model design, organizational transformation, or performance management
• Prior experience operating (not just advising) inside a fast-growing company — having sat inside the business making the calls, not only recommending them
• Track record improving financial performance and risk visibility at a company-wide level, in a role with direct P&L or budget accountability
• Experience building or scaling a company operating system/management cadence from the ground up in a company of comparable size and growth stage
• Background leading or working with distributed/remote, cross-border teams

• Competitive compensation — a monthly base plus expansion revenue upside, stock options
• Fully remote — outcomes over attendance
• Unlimited PTO
• Full-time contractor engagement with a fast-growing AI consultancy at the forefront of enterprise transformation