
Client Solutions Manager - Spotify Ads at Aleph (Bangkok, Thailand)
Aleph· Bangkok, Thailand·
Role details
Job description
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What You'll be Doing
- Manage and cultivate existing business customer relationships.
- Upsell the client budgets before, during and/or after the campaign.
- Onboard new strategic business clients from the introduction of features to assistance with campaign creation and optimization.
- Contribute to scalable account management operations for accounts.
- Provide regular proactive communication between clients and teams, to provide strong team representation and set proper client expectations.
- Use feedback to inform the product and operations teams.
- Resolve client issues in an efficient, tactful manner, support with the implementation of solutions that prevent future problems.
- Serve as a subject matter expert.
- Advise, consult and improve organisational effectiveness.
- Work closely with cross-functional project teams to maintain continuous product knowledge.
What You Need For This Role:
- Extensive professional experience in online advertising, analytics, and social media advertising
- Experience in running performance campaigns on several platforms
- Strong consultative approach with advertisers on short and long-term KPIs to reach their marketing objectives
- Digital ad sales : Ads platforms such as Facebook Ads, Google Ads, Amazon Ads
- Performance campaign optimization
- Analytics platforms
- Social media advertising
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Key account management
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
Why work at Aleph
- Global Impact & Scale: Work on a global stage, impacting digital advertising in over 130 high-growth markets. The company operates at a massive scale with partnerships including Google, Meta, TikTok, and Spotify.
- Fast Growth & Opportunity: With 13% annual headcount growth, 82 open positions, and significant M&A activity, there is strong upward mobility and career growth for high performers. The company is actively hiring for roles from Client Partners to Data Engineers.
- Culture & Mission: Aleph emphasizes digital inclusion and education through its Digital Ad Expert initiative, offering a sense of purpose beyond commercial goals. It describes itself as a place where you can "make a real impact."
- Work Model: Hybrid work model is prevalent across many global offices, offering flexibility (e.g., roles in Seoul, Madrid, Mumbai). Some roles are remote-friendly.
- Engineering & Tech Culture: The company is investing in data engineering roles (e.g., Data Engineer posting), indicating a growing tech backbone to support its platform and payment infrastructure. Talent at Aleph comes from major tech companies (Google, Meta, TikTok, Microsoft, Accenture) and alumni frequently move to TikTok, Teads, Google, and Spotify, suggesting a high-caliber peer group and strong career mobility.