Collections Representative at IDT (Guatemala City, Guatemala)
IDT· Guatemala City, Guatemala·
Role details
Work type
Hybrid
Job description
We’re looking for a detail-oriented Collections Specialist to join our team! In this role, you will be crucial in managing outstanding accounts, ensuring the financial resources that support our global services are secured. If you are great with communication and experienced in managing accounts, this role is for you.
Requirements
- Previous experience in Collections or similar roles
- Strong knowledge of billing procedures & collection techniques
- Proficiency in MS Office (Excel required)
- Excellent communication & negotiation skills
- Ability to work under pressure and meet targets
- Problem-solving mindset
- High School diploma required
We Offer:
- Competitive salary
- Bonuses
- A great and positive workplace
- Parking Subsidy
- Life and Medical Insurance
- Additional Benefits
- Growth opportunities
- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Why work at IDT
- Culture: Collaborative, family-like atmosphere with “small company feel” despite global scale. Values frankness, accountability, and employee development.
- Flexibility: Flexible working arrangements and convenient office locations with transportation options.
- Benefits: Competitive pay, health/dental/vision, 401k, generous PTO, free breakfast, in-office gym, recreational leagues (baseball, basketball, pool, chess).
- Growth: Long average employee tenure; promotion from within; opportunities for mastery and advancement.
- Diversity: Multicultural workforce; inclusive environment; IDT Charitable Foundation supports education, food, and medical services.