Partyhat

Community Manager at Partyhat (Canada)

Partyhat· Canada·

Role details

Work type
Remote
Employment
Full-Time
Skills
DiscordTelegramWeb3Community ManagementModerationAnalyticsEvent Orchestration
Benefits

Remote Work · Payment In Digital Assets (USDC/USDT) · High Autonomy · Opportunity For Career Growth

Summary

The Community Manager will serve as a cultural catalyst for the Partyhat ecosystem, managing daily energy and engagement across Discord, Telegram, and other channels. This role involves recruiting and training moderators, orchestrating high-velocity community initiatives, and acting as the bridge between users and t...

Job description

THE MISSION

The internet is full of dead chat rooms managed by passive moderators who do nothing but copy-paste announcements and drop generic welcome emojis. That isn't what we are building. We need a front-line cultural catalyst to take total ownership of the Partyhat ecosystem, inject it with relentless energy, and scale our community spaces into a high-utility powerhouse. This is a high-availability role for a digital tribal leader who understands that an active, fiercely loyal community is the ultimate competitive advantage in the 24/7 Web3 economy.

We don't care about traditional corporate credentials—we care about charisma, emotional intelligence, and a track record of commanding digital rooms. If you know how to navigate the chaotic pulse of online subcultures, keep thousands of users hyped through high-velocity product cycles, and turn raw chat volume into an organized asset, we will give you the complete creative sovereignty to run our home base.

KEY RESPONSIBILITIES

  • Culture Architecture: Mainframe and cultivate the daily energy, tone, and engagement across all core community spaces (Discord, Telegram, and emerging digital channels).
  • Ambassador Engineering: Recruit, train, and manage an elite global team of moderators and community champions, establishing clear 24/7 coverage protocols.
  • Event Orchestration: Conceptualize, launch, and host high-velocity community initiatives—from live audio spaces and digital tournaments to viral interactive campaigns.
  • Feedback Synthesis: Act as the critical human bridge between our users and the product team, transforming unstructured chat feedback into clear, actionable development data.
  • Crisis Management: Command real-time issue resolution and sentiment control during high-traffic product launches, technical surges, or market volatility with cold, level-headed precision.
  • Onboarding Logic: Optimize the initial community entry funnel, ensuring new arrivals are instantly educated, welcomed, and integrated into active ecosystem participation loops.

THE REQUIREMENTS

  • The "People Catalyst": Proven experience building, scaling, or managing highly active online communities. You understand user retention, tribal psychology, and how to keep a digital room alive.
  • Narrative Mastery: Exceptional verbal and written communication skills. You can write sharp, engaging announcements and defuse high-stakes situations effortlessly in real-time.
  • Hyper-Availability: This isn't a 9-to-5. Digital communities are alive 24/7, and the heaviest engagement waves happen on nights and weekends. You must be available 7 days a week to pilot the ship and handle critical surges.
  • Web3 Literacy: You possess a native fluency in the Web3 landscape. You live on-chain, intuitively understand the psychology of digital asset communities, and speak their language naturally.
  • Operational Excellence: Self-motivated and highly structured; you can manage massive, chaotic multi-channel message boards without losing track of core analytics, moderation schedules, or brand protocols.

OPERATIONAL DETAILS

  • Location: Fully Remote.
  • Schedule: On-call 7 days a week (Requires high flexibility to orchestrate global, 24/7 community coverage).
  • Payment: All compensation is processed in digital assets (USDC/USDT).

WHY JOIN US?

We offer more than just a typical community management role; we offer the chance to command the engine room of a global powerhouse.

  • Extreme Autonomy: We value cultural resonance and output over red tape. You will have the freedom to test wild ideas and build the community experience your way.
  • Massive Strategic Leverage: Manage a global stage backed by elite internal distribution networks, deep asset infrastructure, and a team moving at lightspeed.
  • A Culture of Momentum: Join an ecosystem that moves fast and rewards execution. You will be constantly learning, testing new engagement paradigms, and tracking real-world community growth metrics.
  • High-Growth Upside: We value "potential over pedigree." For a Community Manager who consistently transforms a chat grid into a high-utility asset, there is a clear, wide runway into senior operational and growth positions.

Why work at Partyhat

  • Culture: "Hands-on, energetic, and engaging" – people are at the heart of everything. Emphasis on high standards, direct ownership, and bias for action.
  • Remote/hybrid policy: Fully remote – employees work from anywhere; offices listed in 7–17 locations globally (Puerto Rico, likely others).
  • Notable perks: Opportunity to work across multiple startups and brands; exposure to both building and investing; small teams with short feedback loops; global team with diverse backgrounds.
  • Engineering culture: Roles like Senior Frontend Engineer, Senior Backend Engineer, Senior UX/UI Designer indicate a strong product and engineering focus.

Application questions