Compliance Systems Specialist at Hims & Hers (Gilbert, AZ)Compliance Systems Specialist

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role: We are looking for a detail-oriented compounding pharmacy technician to own the setup and day-to-day operation of our compounding compliance software. You will configure the system so it documents and tracks everything required by USP <795>, <797>, and <800>, train the compounding team to use it, and report on compliance to pharmacy leadership. You will be the go-to expert on how the system works and what it must capture to keep us inspection-ready. Success means the compliance program is fully configured and staff are trained before the facility begins compounding, and reports are accurate and on time after that. Reports to: Director, 503A Non-Sterile Compounding Operations . Works with: Pharmacists in Charge, Lead Compounding Pharmacists, and compounding staff. This is an on-site role.

You Will:

• Configure the compliance software before the facility starts compounding, including tasks, documentation, and competency assessments aligned to USP <795>, <797>, and <800>.
• Confirm the system can generate reports that demonstrate compliance with each chapter.
• Train compounding staff on the software and make sure everyone is trained before their first compounding shift.
• Run daily compliance reports and share results with the Compounding Manager, Pharmacist, and Lead Compounding Pharmacists.
• Run monthly reports and deliver a detailed summary, including gaps, trends, and recommended fixes.
• Troubleshoot system issues and answer staff questions; escalate to the software vendor when needed.

You Have:

• 3+ years of compounding experience (sterile, non-sterile, or both).
• Strong working knowledge of USP <795>, <797>, and <800> documentation and competency requirements.
• Current registration as a Certified/Registered Pharmacy Technician in the state where they reside.
• Experience teaching or training others, ideally on software or technical procedures.
• Strong analytical and troubleshooting skills, such as reviewing records to spot documentation gaps.
• Clear written and verbal communication, and the ability to work independently.
• Experience with compounding, quality, or compliance software.

Preferred Qualifications:

• Certified Compounded Sterile Preparation Technician (CSPT) or Certified Non-Sterile Compounding Technician.
• Prior experience implementing or administering compliance, QA, or documentation software.
• Flexibility to work weekends or off hours.

Schedule and Availability: Full-time, 40 hours per week. You will be available after hours for urgent system questions only.

Conditions of Employment

• Work with hazardous drugs (HD) and wear PPE for the duration of that work, including gloves, gown, respiratory protection, and other items as required.
• Medical clearance to wear respiratory protection, including N95, full-face respirator, SCBA, or PAPR.
• Physical requirements: standing up to 100% of the time, walking up to 50%, squatting and bending up to 20%, and lifting up to 80% of the time, up to 50 lbs, for up to a 12-hour shift.
• Acknowledge the potential risks of handling hazardous drugs (teratogenicity, carcinogenicity, and reproductive effects).

Our Benefits:

• Offering competitive benefits are a top priority for our company; we are extremely proud of the benefits we are able to offer to employees. Some of the benefits our team members are able to enjoy include:
• A dynamic, open & honest culture of collaborative co-workers where diverse perspectives are welcome & valued
• Competitive pay
• Potential equity compensation
• ESPP Plan
• Flexible PTO
• Holidays observances
• Quarterly Mental Health Days

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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