CPFR Manager at ZURU (Bentonville, United States)CPFR Manager

ZURU is a reimagination company. We look for categories that have stood still, then we build next-generation products and brands that set the new standard. ZURU Toys is reimagining play. ZURU Edge is reinventing everyday consumer brands. Rhodes Pet Science is reimagining pet science. ZURU Tech is leading the next building revolution. ZURU started in 2003 with two brothers from New Zealand, and we're still founder-owned and operated today. Since then we've become the world's second-biggest privately held toy company, and nearly half of all Gen Y and Gen Z households with kids in the US own a ZURU product. Today we're 5,000 people in 34 offices, selling into more than 150 markets, backed by over 100 acres of fully automated manufacturing. And we're only getting started.

We are seeking a Collaborative Planning Forecasting and Replenishment (CPFR) Manager who will focus on building strong partnerships with retailers to optimize inventory and reporting processes. This role is highly customer-facing and will lead joint business planning efforts, ensuring alignment on supply chain strategies and execution. The CPFR Manager will own custom reporting for replenishment managers, lead S&OP processes, and mentor analysts in communication, data development, and opportunity identification.

Roles & Responsibilities

Customer Collaboration and Reporting

• Partner with retailers on joint business planning to align inventory strategies and promotional execution.
• Serve as the lead for S&OP, managing demand and supply planning cycles and communicating risks and mitigation plans.
• Own custom reporting needs for replenishment managers, delivering actionable insights that drive decisions.
• Develop dashboards and KPI reports for OTIF, in-stocks, inventory health, and sell-through performance.

Supply Chain Operations

• Review outages from IDC to store and implement structural solutions, including manual orders when necessary.
• Lead item maintenance efforts with Walmart to ensure accurate setup and orderability.
• Manage supply chain for feature orders, including port splits, MABDs, and store counts.
• Oversee inventory transfers between IDCs to maintain balance and protect in-stocks.
• Lead problem-solving during supply chain disruptions, escalating and resolving bottlenecks quickly.

Promotional and Event Execution

• Plan and manage major Walmart resets, modular changes, and feature events.
• Ensure pipeline-fill meets key set dates and track promotional inventory flow in real time.

E-commerce Support

• Manage fulfillment strategies for Walmart.com, including D2C, store pickup, and WFS.
• Monitor in-stock health and delivery times for online assortments.

• 3–5 years of experience in CPFR, supply chain, or customer replenishment roles (Toys, Import, and Assortment experience preferred).
• Strong customer-facing experience with major retailers (Walmart experience preferred).
• Proficiency in analytics and reporting tools such as Excel and Power BI.
• Familiarity with retail systems like Walmart Retail Link, Scintilla, and Supplier One.

Who thrives at ZURU This isn't a 9-to-5. We move fast, think big and set goals most companies would call impossible, then go after them. The people who thrive here are entrepreneurs at heart. They own their work, chase bold ideas and never stop raising the bar. At ZURU, you drive your career, and we give you the platform to take it as far as you can. There are opportunities here that you won’t find anywhere else, and you'll be surrounded by talented people who make things happen. We're a true meritocracy: we reward impact, not tenure.

Big ideas happen when great people work side by side, so we're office-first by design. Being together means faster collaboration, sharper decisions and stronger teams, and it's where the real learning happens. Some flexibility may be available depending on the role, location and business needs, but most roles are office-based. Want to see what life at ZURU really looks like? Follow @LifeatZURU on Instagram or visit www.zuru.com. ZURU – Reimagining tomorrow 🚀

ZURU may use AI tools to help screen, assess or select applicants.