Data Entry Admin at Bjak (Malaysia)Data Entry Admin

Position Overview: We are seeking a highly organized and proactive Data Entry Admin to join our team. The ideal candidate will play a key role in ensuring the efficient operation of our office by providing administrative support and coordinating various tasks and functions. If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities:

• Generate insurance quotations based on customer needs and policy requirements.
• Prepare cover notes for approved insurance policies.
• Request necessary documents from customers, such as grants, vehicle photos, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance.
• Review cover notes and documents submitted by customers to verify accuracy and completeness, enabling policy activation.
• Liaise with insurance providers to follow up on pending approval cases and ensure timely processing.
• Address customer complaints and inquiries related to cover notes, providing excellent service and resolution.
• Maintain organized records of insurance policies, cover notes, and customer interactions.
• Collaborate with the insurance team to improve administrative processes and workflows.
• Perform other administrative tasks and support functions as required by management

Requirements:

• Minimum Diploma qualification or equivalent certification in insurance or a related field
• Strong attention to detail with excellent organizational skills
• Fast learner with strong problem-solving abilities
• Effective communication skills, both written and verbal
• Able to work both independently and collaboratively within a team
• Willing to work on rotating shifts, including weekends and public holidays
• Open to local candidates only

Preferred:

• Prior experience in administrative or insurance-related roles
• Good understanding of insurance policies, cover notes, and related processes
• Immediate availability is an advantage

Benefit:

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems
• Competitive salary
• International work environment and flat organization
• Progress like never before. remarkable level of progress.
• Casual work attire