Discord

Data Scientist - Client Platform at Discord (San Francisco, CA)

Discord· San Francisco, CA·

Job description

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

Discord is where millions of people hang out every day - 90% of them play games, spending over 5 billion hours across thousands of titles each month. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

We’re looking for a Data Scientist to join our Client Platform Data Science team, where you’ll help make sure that Discord just works. You’ll partner with the teams that design, build, and support Discord - improving app performance, enhancing the user experience, and driving growth. Your work will span strategic analyses, experimentation, and dashboarding. Specifically, we’re looking for someone who can help us take Discord’s mobile and desktop reliability to the next level through better metrics, monitoring, and automation.

If you’re passionate about data and want to make a real impact, we’d love to hear from you!

What you'll be doing

  • Partner with teams throughout Discord through the full analytics lifecycle - from exploratory analyses to dashboards, reports, and A/B testing
  • Define KPIs and diagnostic metrics that improve the user experience, and build dashboards to make them timely and actionable
  • Build custom datasets to monitor novel product features and processes
  • Share insights with technical and non-technical audiences, and iterate based on feedback
  • Champion A/B testing best practices - helping teams design, analyze, and interpret experiments correctly
  • Collaborate with data and engineering teams to design scalable and future-proof instrumentation and self-serve tooling

What you should have

  • 2+ years of hands-on analytics experience turning ambiguous business problems into clear, actionable insights
  • Experience designing, analyzing, and interpreting A/B tests at scale
  • Strong SQL skills and experience building clean, performant dashboards (Tableau, Looker, or similar)
  • Clear communication skills, with the ability to make complex findings easy to understand
  • Curiosity, a collaborative attitude, and a drive to solve hard problems

Bonus Points

  • Passion for Discord or online communities
  • Experience with performance/reliability analytics for online services
  • Familiarity with social or subscription products (social graphs, LTV, funnel analysis)
  • Production ETL or BigQuery experience
  • Experience using AI in data science work

The US base salary range for this full-time position is $160,000 to $200,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Why work at Discord

  • Culture: Emphasizes seven principles: Strive for Excellence, Cultivate Belonging, Deliver for Customers, Embrace the Brutal Facts, Progress Over Perfection, Debate/Decide/Commit, Surprise & Delight. Employees use Discord daily and share a passion for gaming.
  • Work model: Flexible – in-person at San Francisco HQ, remote, or hybrid. "Great work can happen anywhere."
  • Benefits (US full-time):
    • Competitive compensation with equity, 401k matching.
    • 4 weeks PTO, 16 paid holidays (including winter break), flexible sick time (including mental health days).
    • 12+ weeks parental leave, fertility/adoption/surrogacy benefits.
    • Medical, dental, vision, reproductive, gender-affirming, and mental healthcare.
    • $375 quarterly wellness stipend.
    • $1,000/year donation matching, 2 volunteer days off.
  • Engineering culture: Strong focus on data, safety, and infrastructure; managers go through leadership training; many open roles in Core Tech, Safety, Data, and Machine Learning.

Application questions