Deliver

Delegate Sales Account Associate at Deliver (United Kingdom)

Deliver· United Kingdom·

Role details

Work type
Remote
Employment
Full-Time

Job description

ABOUT DELIVER

DELIVER (deliver.events) is a fast-growing global B2B events company with industry-leading customer satisfaction. Guided by our principle—People, Planet, and Profit—we connect top retailers and vendors in commerce and supply chain sectors. We are fully remote, fostering a diverse, talented team worldwide with a commitment to Diversity, Equality, and Inclusion. Proudly carbon and profit neutral, we reinvest profits into ethical and sustainable initiatives to contribute to a better world.

Reports to: Delegate Director Contract: Full Time/ Permanent Location: Global - Full remote

ROLE SUMMARY

  • Engage with the global community of retail decision makers at C&D level and enroll them as fully hosted buyers ( travel and accommodation expenses covered) for our 4 premium events in Europe, US, Asia and MEA, in order to have 1:1 meetings with our sponsors across the supply chain industry.
  • Provide full VIP delegate support from onboarding to meeting scheduling to travel coordination.
  • Post show, follow up with both sponsors and VIP retailers to ensure that business opportunities generated onsite are converting into actual partnerships in order to maximize our sponsors’ ROI.
  • Role split: 50% delegate acquisition and 50% account management (delegates & sponsors)

KEY RESPONSIBILITIES

  • Proactively self-source and convert your delegate pipeline across geographies (while ensuring strict quality criteria are met (delegate seniority, company size, delegate geography, delegate novelty and good match with sponsors services)
  • Reach company’s sales activity targets via extensive daily call time and significant number of weekly phone conversations
  • Ensure accurate and timely update of the CRM and daily pipeline reporting
  • Build and sustain long-lasting relationships with the global retail community
  • Assist delegates in their travel arrangement and refund
  • Assist delegates and in scheduling their 1:1 meetings with their Best Matched vendors via our in-house developed registration and matchmaking platform accounting for their respective needs and services
  • Post show, work alongside with delegates and sponsors to track contracts generated thanks to our inter-mediation and ensure that delegates remain responsive to sponsors to whom they showed interest in their services
  • Work in partnership with the Sales team to impress our sponsors with your account management
  • Partner closely with other departments, like Marketing, Content, and Operations teams to deliver a seamless and impactful event experience.

REQUIRED EXPERIENCE & QUALIFICATIONS

  • Bachelor degree or equivalent
  • 1 to 3 years of experience in delegate sales / account management ideally in the events with VIP delegates, or in recruitment of executives in B2B sales
  • Native or bilingual proficiency in English
  • At ease in international environments
  • Strong communicator & people person
  • Dynamic with high positive energy
  • Enthusiastic about picking up the phone for outbound calls and and allocating substantial time for meaningful phone conversations every day
  • Comfortable interacting with C&D level people with a good understanding of social etiquette
  • Successful in building rapport and trust
  • Results driven
  • Organised and able to prioritize workload with competing priorities and deadlines
  • High ability in rigorously using CRM systems (daily updates, workflows and reports)
  • Experienced in using LinkedIn and B2B lead generation solutions
  • High speed cable internet access in a quiet workspace
  • Open and eligible to global travel several weeks per year

PACKAGE & OTHER BENEFITS

  • Salary package: £30,000 base salary + uncapped quarterly commissions (expect an extra £20,000 or more)
  • Fully remote work
  • 35 hours a week: 09:00 - 17:00 UK time, Monday - Friday
  • Generous annual leave policy: 40 days of holidays including bank holidays
  • Above-market compensation policy & transparent salaries (at DELIVER, there’s no bias as all salaries are shared internally)
  • Monthly Work From Home allowance
  • Pension contribution

IMPORTANT NOTE

We are a diversified workforce and welcome all backgrounds. If the job is appealing to you, please apply even if you do not meet 100% of our ideal requirements !

  • Seniority Level Associate
  • Industry- Events Services
  • Employment Type Full-time
  • Job Functions- Sales
  • Business Development
  • Skills- Customer Relationship Management (CRM)
  • Relationship Building
  • Communication
  • Cold Calling
  • Interpersonal Communication
  • Business Development
  • Organization Skills
  • Outbound Sales
  • English
  • Recruiting

Why work at Deliver

  • Small, agile team: With only 3 employees as of July 2024, new hires would have significant ownership and impact from day one.
  • Early-stage growth: As a funded startup, there is potential for rapid career growth and involvement in key strategic decisions.
  • Singapore base: Located in a global business hub with a vibrant tech ecosystem.
  • No specific culture or remote policy details are publicly available, but the small team size suggests a tight-knit, hands-on environment.

Application questions