Delegate Sales Account Associate at Deliver (United Kingdom)
Deliver· United Kingdom·
Role details
Job description
ABOUT DELIVER
DELIVER (deliver.events) is a fast-growing global B2B events company with industry-leading customer satisfaction. Guided by our principle—People, Planet, and Profit—we connect top retailers and vendors in commerce and supply chain sectors. We are fully remote, fostering a diverse, talented team worldwide with a commitment to Diversity, Equality, and Inclusion. Proudly carbon and profit neutral, we reinvest profits into ethical and sustainable initiatives to contribute to a better world.
Reports to: Delegate Director Contract: Full Time/ Permanent Location: Global - Full remote
ROLE SUMMARY
- Engage with the global community of retail decision makers at C&D level and enroll them as fully hosted buyers ( travel and accommodation expenses covered) for our 4 premium events in Europe, US, Asia and MEA, in order to have 1:1 meetings with our sponsors across the supply chain industry.
- Provide full VIP delegate support from onboarding to meeting scheduling to travel coordination.
- Post show, follow up with both sponsors and VIP retailers to ensure that business opportunities generated onsite are converting into actual partnerships in order to maximize our sponsors’ ROI.
- Role split: 50% delegate acquisition and 50% account management (delegates & sponsors)
KEY RESPONSIBILITIES
- Proactively self-source and convert your delegate pipeline across geographies (while ensuring strict quality criteria are met (delegate seniority, company size, delegate geography, delegate novelty and good match with sponsors services)
- Reach company’s sales activity targets via extensive daily call time and significant number of weekly phone conversations
- Ensure accurate and timely update of the CRM and daily pipeline reporting
- Build and sustain long-lasting relationships with the global retail community
- Assist delegates in their travel arrangement and refund
- Assist delegates and in scheduling their 1:1 meetings with their Best Matched vendors via our in-house developed registration and matchmaking platform accounting for their respective needs and services
- Post show, work alongside with delegates and sponsors to track contracts generated thanks to our inter-mediation and ensure that delegates remain responsive to sponsors to whom they showed interest in their services
- Work in partnership with the Sales team to impress our sponsors with your account management
- Partner closely with other departments, like Marketing, Content, and Operations teams to deliver a seamless and impactful event experience.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor degree or equivalent
- 1 to 3 years of experience in delegate sales / account management ideally in the events with VIP delegates, or in recruitment of executives in B2B sales
- Native or bilingual proficiency in English
- At ease in international environments
- Strong communicator & people person
- Dynamic with high positive energy
- Enthusiastic about picking up the phone for outbound calls and and allocating substantial time for meaningful phone conversations every day
- Comfortable interacting with C&D level people with a good understanding of social etiquette
- Successful in building rapport and trust
- Results driven
- Organised and able to prioritize workload with competing priorities and deadlines
- High ability in rigorously using CRM systems (daily updates, workflows and reports)
- Experienced in using LinkedIn and B2B lead generation solutions
- High speed cable internet access in a quiet workspace
- Open and eligible to global travel several weeks per year
PACKAGE & OTHER BENEFITS
- Salary package: £30,000 base salary + uncapped quarterly commissions (expect an extra £20,000 or more)
- Fully remote work
- 35 hours a week: 09:00 - 17:00 UK time, Monday - Friday
- Generous annual leave policy: 40 days of holidays including bank holidays
- Above-market compensation policy & transparent salaries (at DELIVER, there’s no bias as all salaries are shared internally)
- Monthly Work From Home allowance
- Pension contribution
IMPORTANT NOTE
We are a diversified workforce and welcome all backgrounds. If the job is appealing to you, please apply even if you do not meet 100% of our ideal requirements !
- Seniority Level Associate
- Industry- Events Services
- Employment Type Full-time
- Job Functions- Sales
- Business Development
- Skills- Customer Relationship Management (CRM)
- Relationship Building
- Communication
- Cold Calling
- Interpersonal Communication
- Business Development
- Organization Skills
- Outbound Sales
- English
- Recruiting
Why work at Deliver
- Small, agile team: With only 3 employees as of July 2024, new hires would have significant ownership and impact from day one.
- Early-stage growth: As a funded startup, there is potential for rapid career growth and involvement in key strategic decisions.
- Singapore base: Located in a global business hub with a vibrant tech ecosystem.
- No specific culture or remote policy details are publicly available, but the small team size suggests a tight-knit, hands-on environment.