Jet Support Services, Inc.

Engine and APU Maintenance Analyst at Jet Support Services, Inc. (Erlanger, KY)

Jet Support Services, Inc.· Erlanger, KY·

Role details

Work type
Hybrid
Employment
Full-Time

Job description

About JSSI

Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership.   JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management.   With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.

KEY RESPONSIBILITIES

Maintenance compliance confirmation

  • Accountable for the maintenance compliance confirmation of lease assets; ensure all required Airworthiness Directives and Service Bulletins are embodied.
  • Maintain current knowledge of each asset's condition — TSN, TSO, CSN, CSO, green time, LLP status, previous squawks, exceedances, and performance — as the technical reference point for planning and lease decisions.
  • Conduct pre- and post-rental inspections audits and work order audits to confirm assets meet delivery and return standards.
  • Validate vendor documentation for brokered leases prior to client delivery.
  • Provide technical workscope approval and confirmation sign-off on repair orders managed by the Asset Event Manager & Planner.
  • Audit repair order close-out documentation for completeness and accuracy before records are finalized.

Technical Analysis & Records Management

  • Gather, plot, and analyze performance run data to identify trends in performance degradation and flag them early.
  • Review and analyze maintenance data, including inspection results, and recommend actions such as inspection interval reductions.
  • Provide recommendations on asset utilization and deployment to Asset Management leadership.
  • Own logbook and documentation management for lease and acquired assets; consolidate logbooks, inspection history, and performance data for whole asset acquisitions.
  • Enroll assets into Traxxall with full configuration, leveraging Traxxall's platform structure to maintain accurate, real-time maintenance records.
  • Direct and review the Philippines-based support team's records and enrollment work, ensuring accuracy and turnaround meet JPE standards.

Cross-Functional & Vendor Coordination

  • Monitor MRO vendor performance for quality and compliance with JSSI requirements, flagging issues to the Asset Event Manager & Planner and Mx & Airworthiness Manager.
  • Support the Asset Event Manager & Planner across unplanned requirement changes, new leases, and post-lease records — providing airworthiness input to the plan and confirming AvSight and Traxxall are updated with completion and lease status.
  • Keep AvSight and Traxxall current and accurate across all assigned assets, ensuring the broader Asset Management team works from reliable data.
  • Participate in planning reviews with Asset Management leadership, providing technical and airworthiness visibility into fleet condition and risk.

QUALIFICATIONS

Required

  • 5+ years of experience in aircraft or engine maintenance, with hands-on exposure to AD/SB compliance, work order management, and logbook review.
  • Strong analytical skills; able to interpret performance and maintenance data and translate it into clear recommendations.
  • Proficiency with maintenance tracking and inventory systems; ability to learn proprietary platforms quickly.
  • Ability to prioritize and execute in high-pressure situations while maintaining attention to detail.
  • Experience directing or reviewing the work of a remote or outsourced support team.

Preferred

  • FAA Airframe and Powerplant (A&P) Certification.
  • Experience with Traxxall, AvSight, or comparable aviation maintenance and inventory platforms.
  • Background in engine or APU maintenance specifically, versus airframe-only experience.
  • Experience managing MRO or vendor performance relationships.

CORE COMPETENCIES

  • Technical Expertise — deep, hands-on understanding of engine maintenance, airworthiness requirements, and compliance standards.
  • Data Discipline — treats accurate, current Traxxall and AvSight records as a condition of good outcomes, not an afterthought.
  • Analytical Rigor — spots degradation trends and compliance risk in the data before they become field issues.
  • Vendor & Team Oversight — holds MRO vendors and the Philippines-based support team accountable to JSSI standards without requiring escalation.
  • Judgment — knows when to act independently on workscope and compliance decisions versus escalate to the Mx & Airworthiness Manager.

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

Why work at Jet Support Services, Inc.

  • Hybrid work model: For Chicago‑based roles, employees work onsite three days per week, with pre‑tax commuter benefits for parking and transit.
  • Flexible Time Off (FTO): No set limit on vacation; trust‑based policy.
  • Parental leave: 14‑16 weeks fully paid for birthing parents; 8 weeks paid for all other new parents.
  • Retirement: 401(k) with employer match of 75% on up to 6% of eligible earnings.
  • Health & wellness: Competitive health coverage and industry‑leading benefits.
  • Growth culture: Opportunities for learning, advancement, and contribution to a global team; internship program with strong conversion to full‑time (20+ hires).
  • Engineering & Data Culture: Open roles include Director of Data Engineering, AI Solution Architect, and Cloud Infrastructure Engineer, indicating investment in modern tech stack.

Application questions