Fully Remote | Customer Service – Booking Vacations at Aisles & Abroad (California)
Aisles & Abroad· California· $45k–$70k·
Role details
Job description
Position Overview We are seeking dependable and customer-focused individuals to join our team in a fully remote Customer Service – Booking Vacations role. This position supports clients with coordinating vacation plans, assisting with reservations, and ensuring a smooth and positive booking experience. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
Key Responsibilities
Assist clients with researching and booking vacation packages, hotels, and cruises Respond to customer inquiries regarding travel options, availability, and reservation details Support the booking and confirmation process from start to finish Review travel details for accuracy, including dates, accommodations, and traveler information Maintain organized client records and documentation Provide follow-up support before and after travel
Qualifications
Strong written and verbal communication skills Customer-focused mindset with attention to detail Comfortable navigating online systems and digital platforms Ability to work independently in a remote environment Previous customer service, hospitality, or administrative experience is helpful but not required
What We Offer
Structured onboarding and step-by-step training Access to travel booking tools and supplier resources Ongoing mentorship and professional development Flexible fully remote work environment Supportive and collaborative team culture Ideal Candidate This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.
Why work at Aisles & Abroad
- Fully remote, flexible work environment – work from anywhere in the U.S. with reliable internet.
- Competitive pay – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- Benefits – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- Training & development – structured onboarding, supplier webinars, and ongoing professional development.
- Collaborative, supportive culture – described as a “collaborative and supportive team” with a warm, personalized approach.
- Diverse role types – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.