General Interest at Arbiter AI (United States)

Arbiter AI· United States·1d ago

Role details

Work type

Remote

Employment

Full-Time

Job description

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Arbiter is the AI-powered care orchestration system that unites healthcare. Today, healthcare runs on $100B+ in fragmented point solutions that can't see the full picture. We replace them with a single intelligent system that sits on top of EMRs and existing workflows, unifies clinical, policy, and financial data, then automates the actions that close care gaps - starting with site-of-care optimization. Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along.

Job Benefits We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth:

Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity.
Generous Paid Time Off (PTO): To ensure a healthy work-life balance.
Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family.
Life and Disability Insurance: Providing financial security.
Simple IRA Matching: To support your long-term financial goals.
Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning.
Wellness Programs: Initiatives to support your physical and mental health.

Why work at Arbiter AI

Culture principles: “Earn Trust” (autonomy, ownership, security), “Scale Thoughtfully” (lean, data‑driven), “Deliver Impact” (outcomes over effort). The team values transparency, speed, and accountability.
Remote/hybrid policy: Hybrid workspace (employees combine remote and on‑site work). Roles are listed as remote; offices in NYC, SF, and Boca Raton provide world‑class environments for collaboration.
Notable perks:
- Medical, dental, and vision benefits
- Trust‑based PTO
- 401k matching
- Parental leave
- Mental health support
Engineering culture: Strong emphasis on autonomy for engineering teams, secure by design, and building with speed. Open roles include Staff Backend AI Engineer and Senior Backend Engineer, indicating a focus on foundational AI and infrastructure work.

About Arbiter AI

Company Overview

One-liner: Arbiter AI is an AI-powered care orchestration platform that unites patients, providers, and payers to reduce healthcare fragmentation by automating referrals, prior authorizations, and care optimization.
Entity Type: Private (Seed – $52M raised, November 2025)
Headquarters: New York, New York, United States (with offices in San Francisco and Boca Raton)
Founded: 2025
Founders: Michelle Carnahan (CEO and Co-Founder), Elliot Moskow (Co-Founder), Ashish Gupta (Co-Founder, Head of Agentic Engagement)

Core Business

Primary industry: Healthcare IT / Care Orchestration
Target customers: B2B – health plans (payers), provider organizations (health systems, physician groups), and delegated entities
Mission/purpose: “Unite healthcare” by ending fragmentation and ensuring patients receive the right care, in the right place, at the right time.

Products & Services

Automated Prior Authorizations: An AI-powered module that structures payer criteria and codifies raw policy documents to streamline delegated and standard authorizations, reducing approval delays and administrative burden.
Gap Detection & Clinical Triggers: Surfaces referral opportunities based on quality gaps and risk adjustment data (e.g., missed screenings, overdue labs) directly in the EMR, creating structured, financially aligned triggers.
Provider Graph & Routing Engine: Matches patients to in-network providers using a dynamic directory that optimizes for cost, quality, and availability; reduces leakage and supports site-of-care optimization.
Patient Engagement & Scheduling: Multi-channel outreach, real-time scheduling, reminders, and follow-up that increase appointment completion rates and reduce no-shows.
Core Platform – Record‑Action‑Alignment Model: A continuous engine that unifies clinical, financial, and policy data (Record), recommends and automates next-best steps via agentic AI (Action), and monitors outcomes to improve performance (Alignment).

All offerings are delivered as a SaaS/API platform that embeds within existing workflows.

Market Standing

Valuation: Not publicly disclosed
Key Metric: Total funding of $52M (Seed round, November 2025)
Notable Investors/Partners: Lead investors MFO Ventures and TriEdge Investments; also backed by ThirdWaveRx, MyndYou, Anthuria, Kain Capital, and others. Board members include Mary Beth Lang.
Growth Signals:
- Founded in 2025, reached 32 employees and 1,500+ LinkedIn followers within its first year.
- Opened offices in New York (HQ), San Francisco, and Boca Raton; hybrid/remote culture.
- Actively hiring for 4 roles (Product Lead, Staff Backend AI Engineer, Senior Backend Engineer, GTM Lead) – showing early scaling intent.

Competitive Advantages

Built by healthcare insiders: The team brings decades of experience from UnitedHealth Group, Cigna, VillageMD, Eli Lilly, as well as tech expertise from One Medical, Oscar, Meta, Apple, and Google – they claim to “build what healthcare leaders demand” rather than guessing market needs.
Unified operating spine: Arbiter replaces point solutions (separate prior auth, referral, scheduling systems) with a single platform that aligns clinical, financial, and payer data.
Agentic AI + closed‑loop execution: The platform doesn’t just surface insights; it automates actions (e.g., submitting authorizations, booking appointments) and tracks outcomes, creating a feedback loop for continuous improvement.
Embedded distribution: The platform integrates directly into existing EMR and payer workflows, lowering switching costs for customers.

Strategic Focus

Scale thoughtfully: The company prioritizes building products and hires that “earn the right to scale” by demonstrating clear value first.
Product‑led growth: Focus on validating early, growing what works, and course‑correcting quickly.
Deliver measurable impact: Every initiative is tied to a metric that improves the healthcare system – reducing waste, speeding approvals, improving patient outcomes.

Sources

Job description

Why work at Arbiter AI

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