Instructional Video Editor at Restaurant365 (Mexico City, Mexico)Instructional Video Editor

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Renewal Specialist owns the commercial renewal process beginning 120 days prior to contract expiration, including CPQ Renewal Opportunity management, quote creation, and forecast accuracy. While the Renewal Specialist owns renewal execution mechanics, pricing changes that result in contraction require documented alignment from the assigned Customer Success Manager (CSM), who retains churn accountability for their Book of Business. The Renewal Specialist ensures: Contraction rationale is documented in the Renewal Opportunity Forecast adjustments reflect approved revenue changes No renewal proceeds without cross-functional visibility Accurate and timely records of renewal activities in CRM and ERP tools (e.g., Salesforce, CPQ systems, Intacct)

How you'll add value:

- Edit, assemble, and produce 3D, footage, and custom instructional videos from storyboards and scripts.

- Create custom content, with a primary focus on 3D animation, motion graphics, and original visual assets.

- Collaborate with instructional designers to translate storyboards and instructional intent into finished video.

- Integrate narration, on-screen text, and graphics that support defined instructional intent.

- Scope and manage multiple concurrent projects, determining level of effort (LOE), timelines, and sequencing to meet delivery deadlines.

- Organize and manage project assets by intaking, cataloging, and maintaining footage and production libraries to ensure version control and efficient reuse.

- Maintain visibility into all assigned deliverables by updating project milestones, task progress, and capacity tracking for team alignment and reporting.

- Apply established AI-assisted workflows to streamline production and improve quality.

- Collaborate cross-functionally with instructional designers, editors, and project leads to ensure consistent, high-quality deliverables.

- Other duties as assigned.

- Billable Deliverables: Consistently meet or exceed capacity targets.

- Task Completion: Complete all assigned deliverables accurately and on schedule.

- Video Output: Deliver custom video content within estimated level of effort (LOE) and defined quality standards.

- Utilization rate.

- Successful implementation of instructional design parameters.

- Time Tracking: Maintain accuracy in time logged.

What you'll need to be successful in this role:

• 4+ years of experience in 3D video animation, video editing, motion design, or instructional media production.

- Proficiency with 3D animation tools, Blender, Adobe Creative Suite (Premiere, After Effects), and Camtasia.

- Demonstrated ability to produce 3D graphics using Blender, original media assets, animation, and visual narratives to specification.

- Fluent English proficiency, written and verbal, sufficient to produce client-facing narration and on-screen text.

- Familiarity with LMS platforms.

- Strong project management and organizational skills, with experience managing multiple concurrent projects.

- Excellent collaboration and communication skills across multidisciplinary teams.

- Ability to leverage large language models (LLMs), custom GPTs, or AI workflows to enhance production efficiency.

- Experience within SaaS, restaurant, or technology education contexts.

- Background in instructional design or learning and development.

- Experience mentoring peers in storytelling, visual design, or production processes.

We also offer a comprehensive benefits package.

Benefit options include:

-

• Law Benefits
• Major Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Meal Vouchers
• 30-day Christmas bonus
• Saving Fund
• And more!

This role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday, Wednesday, and Thursday.