CallRail

Join our Talent Community at CallRail (Atlanta, GA)

CallRail· Atlanta, GA·

Role details

Work type
Hybrid

Job description

About CallRail

The CallRail platform streamlines customer communications by centralizing calls, texts, form submissions, and live chat in real-time in one unified inbox, making them easier to manage and learn from. Its tracking capabilities reveal the source behind every contact — from ads to keywords and campaigns — so you always know which marketing efforts are working and generating the high quality conversations you need to grow.

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At CallRail, we believe that we’re only as strong as the sum of our parts. We’re passionate about the customers we serve and strive to create a work environment where people can be fully present every day. And that starts with respect both inside and outside the office. Through our diversity, equity, and inclusion (DE&I) programs, we actively seek to create spaces of open communication where honesty and candor are used to push the envelope on what’s possible. We view our culture as a work in progress and see every hire as an opportunity to make it better.

Does this feel like a fit? Then take a look at our openings. If you’re interested in joining the CallRail Team but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out when we have more openings.

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Why work at CallRail

  • Culture & Values: Emphasizes "curiosity, collaboration, and exploration" in an inclusive, respectful, and safe community. Mission-driven to "deliver incredible products."
  • Remote & Flexibility: Offers a hybrid model with remote work-from-home options and a $500 home office stipend. Also provides MARTA transportation and office parking coverage for in-office days.
  • Perks & Benefits:
    • 100% medical coverage for employees.
    • Competitive HSA with company matching.
    • Generous dental and vision plans.
    • Paid parental leave.
    • 401(k) with company dollar-for-dollar match.
    • Employee stock options available from day one.
    • $2,000 annual educational allowance.
    • Flexible vacation policy.
    • Employee charitable donation match (up to $500 annually).
    • Catered lunch every Tuesday (in-office).
  • Awards & Recognition: Consistently named a "Top Workplace" and an Inc. 5000 honoree. Rated 4.2/5 on employer review sites (108 reviews), with strong marks for work-life balance (4.2) and culture (4.0).
  • Growth Opportunities: The $2,000 annual education allowance and a focus on internal mobility ("chart your unique career path") signal strong investment in employee development.

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