Junior Fulfilment Executive – Thailand at Nivoda (Bangkok, Thailand)
Nivoda· Bangkok, Thailand·
Role details
Job description
ABOUT THE ROLE
We are looking for a proactive, detail-oriented, and reliable Junior Fulfilment Executive to join our Thailand office. You will act as the runner between our two Thailand offices, collecting diamonds and gemstones from suppliers, coordinating collections, and moving goods safely and securely between offices. Alongside this, you will assist the Fulfilment Executive with day-to-day fulfilment operations.
This is an on-site role based in our Thailand offices, working closely with suppliers, carriers, and internal teams to keep the fulfilment process running smoothly, and requires the ability to thrive in a fast-evolving, high-growth startup environment.
ABOUT US
Nivoda is an extremely fast-growing B2B marketplace revolutionising the way the global diamond and jewellery industry operates. Our DNA centres on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Amsterdam, and Mumbai. Nivoda is the go-to marketplace for the global diamond and jewellery industry.
WHAT YOU'LL DO
- Act as the runner between Nivoda's two Thailand offices, ensuring diamonds and gemstones are moved safely, securely, and on time
- Collect diamonds and gemstones from local suppliers for onward processing
- Coordinate collection schedules with suppliers and internal teams
- Maintain proper chain-of-custody and documentation while transporting goods between offices
- Assist the Fulfilment Executive with day-to-day fulfilment operations, including shipment preparation, dispatch, and returns processing
- Support with receiving shipments and marking orders as received in the Nivoda system
- Follow up with carriers (Brinks, FedEx, UPS, etc.) on shipment delays as needed
- Assist customer support teams with shipping queries, order updates, and urgent delivery requests
- Handle general administrative tasks as needed
WHAT YOU'LL NEED
- 1–2 years of relevant experience
- Strong attention to detail
- Good written and spoken English communication
- Knowledge of logistics and carriers (Brinks, FedEx, UPS, etc.)
- High levels of honesty, professionalism, and integrity
- Valid driving license
WHAT YOU'LL GET
- Opportunity to join a fast-growing global company
- Exposure to international operations and best practices
- Unlimited holiday
- A dynamic, collaborative, and supportive work environment
- Travel expense reimbursement
Why work at Nivoda
- Culture & Values: “We always start with the customer,” “We take 100% responsibility,” “We make big & bold moves.” Emphasis on collaboration, transparency, and long‑term thinking.
- Work Model: Varies by role – some positions are in‑office, some hybrid, and some remote (e.g., Senior Fulfilment Executive is remote; Salesforce Developer is in‑office). Offices in London, Mumbai, New York, Barcelona, and Melbourne.
- Global Team: 327 employees from diverse backgrounds across 20+ countries; strong presence in India (40% of workforce), UK, South Africa, Spain, and US.
- Notable Perks:
- 24/7 customer support for internal teams as well
- Career development opportunities in a fast‑growing scale‑up
- Employee rating: 3.1/5 on LinkedIn (101 reviews), with work‑life balance 3.4, compensation 3.2, culture 3.1 – indicates areas for improvement but also a passionate, mission‑driven environment
- Engineering & Product Culture: CPO James Morgan highlights solving novel problems; technical teams (74 employees) work on high‑scale marketplace, API, and fintech challenges.