Feeny
Coupang

Manager, Pricing Product Ops at Coupang (Taipei, Taiwan)

Coupang· Taipei, Taiwan·

Job description

As a Product Ops Manager, you will be responsible for driving the end-to-end operationalization of key pricing products. You will work directly with PMs and Ops teams to turn product features into smooth daily operations, ensuring seamless rollouts and adoption.

Key Responsibilities:

  • Execution & Rollout: Lead product launches/rollouts within Pricing Ops; build SOPs, training materials, and documentation for operational teams.
  • Cross-functional Coordination: Act as the primary liaison between assigned Pricing PMs and frontline operation teams to solve blocker issues during product deployments.
  • Metrics & Optimization: Track product adoption metrics, operational efficiency impact, and user compliance after product launches.
  • People Management: Direct management of L4 Associates, guiding their daily execution and career growth.

Qualifications:

  • 4-6 years of experience in Product Operations, Program Management, or Strategy & Ops.
  • Experience with process optimization and product lifecycle management.
  • Strong communication skills to bridge technical and non-technical stakeholders.

Why work at Coupang

  • Culture: "Best of both worlds" — startup energy (fast decision-making, ownership, risk-taking) with the resources of a Fortune 150 company. Flat hierarchy, open culture, and a strong "bias for action" ethos [coupang.jobs].
  • Remote/Hybrid/Office Policy: Flexible working hours and work-from-home options are available. Many roles are based in offices (Seattle, Mountain View, Seoul, etc.) with state-of-the-art amenities including cafeterias serving three meals a day, lounge spaces, and coffee/snack bars.
  • Benefits:
    • Medical insurance for employee and direct family.
    • Paid family leave (for celebration or bereavement).
    • Learning programs (foreign languages, soft skills).
    • Global project opportunities (collaborate with teams across continents).
    • Team and company events (games, food, bonding).
  • Engineering Culture: High-impact projects — building the commerce infrastructure of the future (large-scale AI, logistics optimization, mobile-first, search & discovery). Emphasizes "Hire and Develop the Best" and "Learn & Iterate" principles.
  • Career Growth: Opportunities for internal rotations, upskilling, and taking on entrepreneurial initiatives within a massive scale.

Application questions