Manager, Taiwan Pricing Operation at Coupang (Taipei, Taiwan)
Coupang· Taipei, Taiwan·
Role details
Job description
Manager, Taiwan Pricing Operation
Taiwan Pricing Operation team is looking for a Manager, Pricing Operation who is customer obsessed, motivated, has a bias for action and can think systemically to bring to life new areas of business for the team.
This role will lead a team of junior PM and operators to work closely with various cross-functional teams (including Catalog, Product, Finance and Brand Management team) to build, launch and scale new needle-moving initiatives that bring direct impact to Coupang Pricing system and Wow the Customers.
This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities, innovation, and strong business acumen. He/she is comfortable operating in ambiguous environments and has the ownership to identify and lead stakeholder teams to implement creative solutions to streamline and accelerate a wide range of business processes. An individual would succeed in the role when he/she is a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence.
What will you do?
- With Taiwan e-commerce understanding, create scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possible.
- Team management - FTE and dispatch workers.
- When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact.
- Drive improvement in operational performance and lead projects to further expand our business and enhance both our customers and partner teams experience.
- Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders
- Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements.
- Ensures that multiple projects within program roadmap meet specified timelines to deliver results
Essential Qualifications:
- Minimum 6 years of experience in program/project/process management or business operations preferably in the e-commerce industry
- English speaking and writing skill are a must
- At least 2 year of people management experience.
Preferred Qualifications:
- SQL building experience
- Korean speaking is a strong plus
Why work at Coupang
- Culture: "Best of both worlds" — startup energy (fast decision-making, ownership, risk-taking) with the resources of a Fortune 150 company. Flat hierarchy, open culture, and a strong "bias for action" ethos [coupang.jobs].
- Remote/Hybrid/Office Policy: Flexible working hours and work-from-home options are available. Many roles are based in offices (Seattle, Mountain View, Seoul, etc.) with state-of-the-art amenities including cafeterias serving three meals a day, lounge spaces, and coffee/snack bars.
- Benefits:
- Medical insurance for employee and direct family.
- Paid family leave (for celebration or bereavement).
- Learning programs (foreign languages, soft skills).
- Global project opportunities (collaborate with teams across continents).
- Team and company events (games, food, bonding).
- Engineering Culture: High-impact projects — building the commerce infrastructure of the future (large-scale AI, logistics optimization, mobile-first, search & discovery). Emphasizes "Hire and Develop the Best" and "Learn & Iterate" principles.
- Career Growth: Opportunities for internal rotations, upskilling, and taking on entrepreneurial initiatives within a massive scale.