Feeny
Vapi

Member of Technical Staff, Agentic Release Engineer at Vapi (San Francisco, CA)

Vapi· San Francisco, CA·

Role details

Work type
Hybrid
Employment
Full-Time

Job description

Vapi (/ˈVɑːpi/):

  • Voice AI that resolves, not transfers
  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
  • Trusted by 1 million developers building the future of voice agents
  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
  • Try talking to Vapi now! vapi.ai

Why We’re Hiring This Role:

  • Vapi ships hundreds of pull requests a day while serving some of the world’s largest enterprises. Every release must stay fast, safe, observable, and predictable at scale.
  • Our CI and deployment systems are critical product infrastructure. We need a senior/staff engineer to remove bottlenecks, repair fragile deploy paths, and increase confidence without slowing product teams.
  • You’ll own the systems behind safe releases, including Argo CD, Terraform, and Atlantis—and automate the reliable path. This role focuses on CI/CD, testing, and deployment safety, not primary incident response.

What You’ll Do:

  • 30 Days: Map Vapi’s release architecture end to end. Partner with product and infrastructure engineers, baseline CI/test/deploy performance, identify the biggest failure modes, and ship an initial improvement.
  • 60 Days: Own the release-tooling roadmap and operating health. Remove the costliest CI/deploy bottlenecks, improve observability and diagnosis, and automate slow or failure-prone workflows.
  • 90 Days: Establish a repeatable model for safe, fast releases with measurable gains in validation time, deploy speed, and reliability. Deliver self-service workflows and guardrails, and set the longer-term release-infrastructure roadmap.

Who You Are:

  • Evidence of owning critical CI/CD or release infrastructure at meaningful scale and driving measurable cross-team improvements. We care about impact, not a specific number of years.
  • Strong distributed-systems fundamentals and the ability to diagnose failures across build, test, deployment, and infrastructure layers.
  • Hands-on experience operating Kubernetes-based delivery systems and infrastructure-as-code tooling such as Argo CD, Terraform, and Atlantis or comparable systems.
  • A habit of automating repetitive work, investing in testing and passive defenses, and using data to prove that a system became faster or more reliable.
  • Deep curiosity and the ability to gather context quickly, form a clear point of view, and keep pace as the architecture and product evolve.
  • A low-ego teammate who communicates clearly and owns outcomes. Familiarity with AI coding tools is expected; experience as an SRE, with development frameworks like multi-agent workflows, and programming languages like TypeScript and Go are a plus.
  • This is a full-time, hybrid role in San Francisco.

How We Work:

  • Build something worthy of love
  • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
  • Commit and follow through
  • We finish what we start and build trust by being people others can count on.
  • Why not today?
  • We value urgency and momentum. The fastest path to customer value usually wins.
  • Seek raw input
  • We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
  • It’s our problem
  • We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
  • Be direct and kind
  • We give feedback clearly, respectfully, and without delay.

Why Vapi:

  • Generational impact: Build the human interface for every business
  • Ownership culture: Many of us are previous founders
  • Kind team: The founders, Jordan and Nikhil, are Canadians
  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:

  • Real stake: $235,000–$280,000 base salary, plus meaningful equity ownership
  • Comprehensive health coverage: medical, dental, and vision plans
  • Team love: We love hanging out, and we do quarterly off-sites
  • Flexible time off: take what you need
  • More: catered meals, transportation, equipment, and a $10k annual L&D budget

Why work at Vapi

  • High-Impact, Fast-Growing: Vapi is at the center of the booming voice AI space, processing billions of calls and serving iconic companies like Amazon. Employees have a direct impact on a platform that is reshaping customer service.
  • Engineering Culture: The company is API-first and developer-centric, founded by engineers from the University of Waterloo and Y Combinator.
  • Remote/Hybrid Policy: The company appears to have a hybrid model, with roles listed in New York City (NYC) and likely San Francisco, but also offers a degree of flexibility.
  • Notable Perks/Culture: The company is still in a high-growth phase (around 100 employees), offering the opportunity to work on cutting-edge AI infrastructure with a strong focus on engineering excellence and deployment support. The team includes a "Forward Deployed" engineer role, indicating a culture of deep customer partnership.

Application questions