Mobile Service Technician at Figure (San Jose, CA)
Figure· San Jose, CA·
Job description
Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.
We are looking for a Mobile Service Technician to compliment our superstar team.The role requires technical expertise and strong mechanical ability to troubleshoot and repair our humanoid robot fleet. As a mobile technician, you will serve as a frontline technical representative—traveling to customer facilities, deployment zones, and trial sites.
Responsibilities:
- Responsible for the maintenance of humanoid robots and necessary mobile infrastructure at commercial or residential locations.
- Perform routine maintenance and repairs on the humanoid robot fleet.
- Proficient in troubleshooting mechanical, electrical and software-based issues.
- Work closely with engineering, build, validation and fabrication teams to resolve issues quickly.
- Verify use-case stability on-site and provide direct, actionable feedback to the Development teams to drive product improvements.
- Maintain detailed and accurate records of all maintenance and repairs.
- Develop tools and document diagnostic procedures for process improvement.
- Ability to follow assembly documentation.
- Ability to work under short timelines when needed.
- Experience in customer-facing positions.
- Valid Driver License and clean driving record.
Requirements:
- 3+ years experience working with complex systems.
- Familiarity with computer based tools such as but not limited to CMD prompt, Google Suite, in house development GUI’s.
- Familiarity with electrical hardware based diagnostic tools such as but notlimited to Scope, Digital MultiMeter, Current Probes.
- Familiarity with torque tools and mechanical assembly.
- Ability to read PCB and Harness schematics.
- Full system architecture diagnostic experience and organized diagnosticprocesses.
- Ability to remove and replace mechanical components up to 50lbs.
- Great attitude and excited to face challenges.
- Valid drivers license and clean driving record.
Bonus Qualifications:
- DAQ system implementation experience.
- Small brushless motor experience.
- Harmonic drive, clutches, torque/force sensor knowledge.
- Robotics experience.
- Experience using Jira, Confluence, Slack.
- IPC 610, 620 or J-Std-001.
The US base pay range for this full-time position is $30.00 to $55.00 per hour.
The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
Why work at Figure
- Mission-Driven & High Impact: The company is laser-focused on a singular, ambitious mission: "to build the most groundbreaking company on the planet." Work is described as being "in the trenches together."
- Culture of Speed & Fearlessness: Core values include "Move Fast & Be Technically Fearless" and "Aggressively Optimistic." The environment is described as high-performance, with a "championship mindset."
- On-Site, Collaborative Environment: Employees work from physical offices in San Jose, CA (HQ) and a secondary location in Sunnyvale. The culture emphasizes in-person collaboration.
- Generous Benefits: Offers health insurance, generous parental leave, and family/childcare benefits.
- Massive Growth Trajectory: With 110 open roles, explosive headcount growth, and a clear path to market, employees have significant opportunity for career growth and impact.
- Technical Challenges: Work spans cutting-edge AI (reinforcement learning, perception, pretraining), hardware engineering (actuators, electrical, mechanical), and manufacturing at scale.