takealot.com

Mr D - Partner Success Associate 2 at takealot.com (Cape Town, South Africa)

takealot.com· Cape Town, South Africa·

Job description

Mr D, a division of the Takealot Group, is looking for a highly talented Partner Success Associate to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

  • Scale: Show the millions of Mr D customers what you can do
  • Learn: We work with the best of the best, and then some.
  • Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Manager of Mr D.

Purpose of Role:

Support the Partner Success team by assisting with central campaigns aimed at driving partner success on the Mr D platform. Provide insights through reporting on performance and opportunities while maintaining excellent communication with partners and internal teams.

Your responsibilities will include:

  • Collaborate effectively with the Mr D sales and key account management team to drive promotions and catalog related KPIs.
  • Support promotional objectives through effective communication campaigns to partners.
  • Identify shortcomings in promotional supply across the various Mr D regions.
  • Report back on promotional opportunities and successes.
  • Collaborate with the product and engineering teams to support account management and marketing teams with troubleshooting promotions and catalog issues.
  • Take ownership of the various partner-facing guides and training material to ensure they are up to date and effectively distributed.
  • Create and run reporting showcasing marketplace and platform insights
  • Partner with the CRM team to optimise email and communication tools and creatively engage restaurant partners

Skills & Attributes required:

  • Attention to detail in a high pressure environment.
  • Ability to identify areas of improvement.
  • Ability to verbalize as well as visualize findings and results.
  • Enterprising spirit and ability to take ownership of tasks.
  • A strong working knowledge of Google sheets and/or Microsoft Excel.
  • A strong interest in e-commerce.
  • Strong team player.

Qualifications:

  • Degree/Diploma in Business, Marketing, Communications, or related fields.
  • 1-3 years of relevant experience in an eCommerce marketplace environment, online B2B, or related operational roles

Let’s talk about life @ Mr D

  • The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
  • No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
  • Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
  • Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
  • Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
  • Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
  • Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Why work at takealot.com

  • Culture values: "Customer-obsessed, entrepreneurial, deliver results fast, achieve more together."
  • Engineering roles available in Cape Town and Johannesburg, with a focus on Java, Python, Scala, and logistics tech.
  • Hybrid/remote policy not explicitly stated; roles are based in South Africa.
  • Notable perks: Opportunity to work on Africa's largest e-commerce platform, exposure to high-scale logistics and marketplace systems, and a diverse, trust-based environment.
  • Employer rating: 3.2/5 (422 reviews) – strengths in culture (3.4) and career (3.3), but compensation rated lower (2.4).

Application questions