NEURAGym Manager - NEURAGym (human) at Neura Robotics (Aachen)
Neura Robotics· Aachen·
Role details
Employment
Full-Time
Neura Robotics at a glance
German cognitive-robotics company building humanoid and collaborative robots that see, hear, feel, and learn to work alongside people.
NEURA Robotics designs cognitive robots (humanoids, collaborative arms, and mobile bases) plus the AI and platform that run them, all built in-house. Its flagship 4NE1 humanoid targets industrial workflows and everyday assistance, and the Neuraverse platform links deployed robots into a shared learning network.
~$1.7B+ raised · latest: Series C · up to $1.4B · June 2026 · backed by Tether, Amazon, NVIDIA, Qualcomm
Job description
Your mission & challenges
- Launch and operate a NEURAGym, proving the service and creating the playbook for future facilities
- Lead the on-site team (AI Trainer, Robotics Trainer, Logistics) and coordinate the wider support network - Cloud Support, Robotics Service, IT - to deliver a seamless customer experience
- Own the full customer operations journey - from feasibility check through day-to-day execution to a validated skill running on the robot and ready for roll-out at the customer’s site
- Monitor utilisation, cost and customer feedback; propose layout, workflow or tooling changes that lift efficiency and business value
- Feed ground-level insights to the RoboGym Product team, shaping processes, KPIs and the evolving business model
- Manage the essentials - budget, assets, facility basics and IT uptime - so the team and customers can focus on teaching robots
What we can look forward to
Must have:
- Degree in Engineering, Applied Sciences, Operations Management or a related field
- 5 + years leading customer-facing tech operations OR managing large-scale product / programme roll-outs in domains such as robotics, advanced manufacturing, autonomous systems, or cloud services
- Proven leadership of multidisciplinary teams with direct responsibility for external-customer success
- Demonstrated ability to turn first-of-a-kind initiatives into clear processes, metrics and playbooks
- Comfortable switching between technical discussions (robotics, AI pipelines, cloud infra) and business topics (budgets, utilisation, customer value)
- Data-driven mindset: able to define and refine KPIs that balance efficiency, cost and customer impact
- Experience managing site-level budgets and coordinating vendors or external service providers
Nice to have:
- Exposure to cloud-based ML infrastructure or IT support workflows
- Excellent written and verbal communication; fluent in English and German
- Hands-on, problem-solving attitude; thrives on keeping multiple projects moving in a fast-changing environment
Why work at Neura Robotics
- Culture: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
- Flexibility: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
- Team: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
- Growth & Development: Support for personal and professional growth via Udemy training platform and more.
- Compensation: Competitive salary package with exclusive employee discounts.
- Perks: Summer parties, company town hall meetings, and regular team celebrations.
- Impact: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
- Diversity: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
- Application Process: Fast — initial feedback within a few days, interviews scheduled within two weeks.