
Office Coordinator at Tom James Company (El Paso, TX)
Tom James Company· El Paso, TX·
Role details
Job description
At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.
We currently have a part-time opening in our Newton, MA office. This is currently a part-time position with the potential to grow into a full-time position. Our position is for 40 hours per week at $25.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.
Regular onsite attendance required.
RESPONSIBILITIES
Receiving & Shipping
Unpacking received shipments daily
Prepping and steaming garments for delivery and placing on clothing inventory rack, filed by Sales Professional
Prepping and shipping out packages to clients and factories
Processing returns, remakes, and alterations
Helping clients when they come to the office
Alterations
Entering alteration instructions into the proprietary system
Communication with outside contractor tailors, delivering/picking up garments as needed
Checking in alteration tickets upon completion
Preparing alteration report for corporate office
Telephones/E-Mail/Mail
Answering incoming phone calls and relaying messages to appropriate Sales Professional
Checking store e-mail daily and forwarding information to relevant person(s)
Making same day bank deposits and running errands
Making follow-up calls to factories, customers, and corporate office
Performing other duties as assigned
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Strong computer skills, including proficiency with Microsoft Office and Google Docs
Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift 30 lbs.
Management of office supplies
Communicating with building management
Ability to put together office monthly reports
Assist with preparing for biannual trunk show events
Valid driver’s license is required (except in larger metropolitan areas where driving is not required)
Why work at Tom James Company
- Culture and Mission: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected careers.tomjames.com.
- Remote / Hybrid Policy: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN.
- Compensation and Growth: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within.
- Unique Perks: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy.
- Workforce: ~3,000 employees, with a strong emphasis on internal promotion and tenure.