Tom James Company

Office Coordinator at Tom James Company (El Paso, TX)

Tom James Company· El Paso, TX·

Role details

Work type
Onsite
Employment
Part-Time

Job description

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a part-time opening in our Newton, MA office. This is currently a part-time position with the potential to grow into a full-time position. Our position is for 40 hours per week at $25.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

RESPONSIBILITIES

Receiving & Shipping

Unpacking received shipments daily

Prepping and steaming garments for delivery and placing on clothing inventory rack, filed by Sales Professional

Prepping and shipping out packages to clients and factories

Processing returns, remakes, and alterations

Helping clients when they come to the office

Alterations

Entering alteration instructions into the proprietary system

Communication with outside contractor tailors, delivering/picking up garments as needed

Checking in alteration tickets upon completion

Preparing alteration report for corporate office

Telephones/E-Mail/Mail

Answering incoming phone calls and relaying messages to appropriate Sales Professional

Checking store e-mail daily and forwarding information to relevant person(s)

Making same day bank deposits and running errands

Making follow-up calls to factories, customers, and corporate office

Performing other duties as assigned

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Strong computer skills, including proficiency with Microsoft Office and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 30 lbs.

Management of office supplies

Communicating with building management

Ability to put together office monthly reports

Assist with preparing for biannual trunk show events

Valid driver’s license is required (except in larger metropolitan areas where driving is not required)

Why work at Tom James Company

  • Culture and Mission: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected careers.tomjames.com.
  • Remote / Hybrid Policy: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN.
  • Compensation and Growth: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within.
  • Unique Perks: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy.
  • Workforce: ~3,000 employees, with a strong emphasis on internal promotion and tenure.

Application questions