
Office Coordinator at Tom James Company (King of Prussia, PA)
Tom James Company· King of Prussia, PA·
Role details
Job description
At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.
We currently have a part-time opening in our King of Prussia, PA office. Our position is for 20 hours per week at $21.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.
RESPONSIBILITIES
Order Entry
Entering Order Tickets, Customer Order Forms, and customer payments daily
Receiving & Shipping
Unpacking received shipments daily
Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
Processing returns, remakes and alterations
Prepares all clothing for delivery by sales professional
Picks up and delivers client items as needed
Alterations
Entering all alteration instructions into the proprietary system
Delivering/picking up garments to/from outside (contract) tailors
Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
Telephones/E-Mail/Mail
Answering incoming phone calls and giving messages to Sales Professional
Checking store e-mail daily and giving all information to the proper person(s)
Bank Deposits/Errands
Makes follow-up calls to factories, customers, and corporate office
Performing other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Experience with social media platforms for marketing and research purposes
Extensive knowledge of computer, Microsoft Office software and Google Docs
Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift 30 lbs.
Valid Driver’s License
Why work at Tom James Company
- Culture and Mission: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected careers.tomjames.com.
- Remote / Hybrid Policy: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN.
- Compensation and Growth: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within.
- Unique Perks: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy.
- Workforce: ~3,000 employees, with a strong emphasis on internal promotion and tenure.