Tolan

Office Operations Manager at Tolan (San Francisco, CA)

Tolan· San Francisco, CA· $85k–$115k·

Role details

Salary
$85k–$115k
Work type
Onsite
Employment
Full-Time
Equity
Yes

Job description

Tolan is building personal AI that helps people think, reflect, and take action in their real lives. We're an experienced team that previously founded Even, acquired for $300M in 2022. Tolan is backed by the designers and founders behind Instagram, Retro, Behance, Vimeo, and Notion.

The role

We are hiring our first Office Operations Manager to own the day-to-day experience at our San Francisco office. This person will oversee onboarding and offboarding, office operations and facilities, and team events.

What You'll Do

  • Own day-to-day office operations in San Francisco, including cleaning, maintenance, internet, security, access, supplies, and general readiness
  • Manage inventory of office supplies, snacks, meals, and equipment
  • Coordinate with vendors and service providers including building, IT, cleaning, catering, and deliveries
  • Run onboarding end to end, including paperwork, equipment, accounts, workspace setup, and Day 1 orientation
  • Handle offboarding logistics and documentation
  • Plan team lunches, celebrations, offsites, and other events that support connection without slowing the team down
  • Support visiting teammates, advisors, and investors with office setup, schedules, and logistics

Who We're Looking For

  • 1 to 4+ years of experience in people operations, office management, operations, hospitality, or a service-oriented role
  • Highly organized and reliable, with an ability to keep things running and notice issues before they become problems
  • Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once
  • People-oriented and approachable, with teammates naturally coming to you when they need help
  • Good taste in food, events, and details that cultivate warmth in the office

Why work at Tolan

  • Culture: Described as “the calmest culture I’ve ever seen” – direct, low-ego, drama-free, with a focus on doing great work quickly (nextplayso.substack.com)
  • Work environment: In-person in San Francisco; small, veteran team (~38 people) where every hire makes a significant impact (tolans.com; linkedin.com)
  • Engineering philosophy: AI tools are fully embraced – candidates are evaluated on how they use AI to build, and daily work is heavily AI-augmented. Engineers are expected to own the output, not just the code (tolans.com/relay)
  • Perks/Notes: Not explicitly listed; the focus is on meaningful work, long hours when needed but a marathon mindset, and a fun, intelligent team (nextplayso.substack.com)

Application questions