Pastoral Care Coordinator at Mr Apple Careers site (Whakatu, New Zealand)
Mr Apple Careers site· Whakatu, New Zealand·
Job description
Make a difference to our RSE's experience in New Zealand in this rewarding seasonal role.
We’re looking for a compassionate, confident and relationship-focused RSE Pastoral Care Coordinator to support the wellbeing of our Recognised Seasonal Employees across our Hastings accommodation sites during our peak apple season.
This is a fixed-term role from approximately mid-October to mid-May. Flexibility will be important, as the role may include early starts, split shifts and some after-hours support when our teams are heading out to orchards or need assistance outside standard hours.
What you’ll be doing:
Working alongside our Pastoral Care Coordinators, you’ll help provide duty of care for up to 350 Pacific team members across three large RSE sites.
Your focus will be supporting their physical, mental and cultural wellbeing, and helping ensure they have safe, healthy and well-managed accommodation during their time with Mr Apple. Your key responsibilities will include:
- Build trusted relationships with team leaders and RSE team members
- Carry out welfare checks and provide day-to-day pastoral support
- Support team members with medical appointments and general wellbeing needs
- Complete accommodation inspections and help oversee day-to-day supplies across sites
- Run meetings to set expectations, gather feedback and provide support
- Support inductions and help our RSE team settle into life and work in New Zealand
What you’ll bring:
If you’re looking for meaningful work where you can make a real difference, build genuine relationships and support people through their experience in New Zealand, this could be the perfect role for you. Ideally, you will bring:
- A caring, empathetic approach and genuine interest in supporting people’s wellbeing
- Confidence to be firm but fair, ability to set clear expectations and build strong relationships
- Experience leading, supervising or supporting people, ideally in a care, education, team leader or similar people-focused role
- Strong communication skills and the ability to connect with people from a wide mix of cultures and backgrounds
- Sound judgement, discretion and the ability to handle confidential information appropriately
What we offer
- An opportunity to make a lasting impact on our RSE’s New Zealand experience
- Rewarding role within a supportive team environment
- Company provided van to conduct work duties
If you are after a role where your input can make a real difference, we’d love to hear from you!
Why work at Mr Apple Careers site
- Culture: Strong emphasis on being “one team,” with values of integrity, respect, diversity, and continuous improvement. The company celebrates difference and fosters a sense of belonging.
- Work Environment: Based in Hawke’s Bay, New Zealand, with roles spanning orchards, packhouses, coolstores, and a business support office in Whakatu. Roles range from hands-on seasonal work to professional careers in IT, finance, sales, marketing, logistics, and people & culture.
- Growth & Development: Strong commitment to “always growing” — both apples and people. The company invests in training and career development across all teams.
- Diversity & Inclusion: Actively embraces a richly diverse team, with a significant RSE programme bringing workers from Pacific nations. The Head of People & Culture leads a dedicated Health & Safety & Wellbeing team.
- Work Arrangement: On-site roles based in Hawke’s Bay, New Zealand. Roles span seasonal/casual (packhouse, orchard, coolstore) to permanent professional positions (IT, finance, sales, marketing, HR).
- Notable Perks: Being part of a globally recognised brand; working in a beautiful region; opportunity to work across the full apple supply chain; strong focus on employee wellbeing and pastoral care for seasonal workers.