Product Design Manager at Sitemate (Melbourne, Australia)Product Design Manager

Link to process walkthrough: loom.com

Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️

We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻

The Product Design Manager is a hybrid ownership role responsible for product outcomes end-to-end - from early concept and UX exploration through to delivery, release, and production performance.

At Sitemate, Product Design Managers combine UX/UI design expertise with product ownership and delivery management. You’ll work in small, high-trust teams alongside engineers to define problems, design solutions, shape requirements, plan delivery, and take responsibility for what ships - including how it performs once live.

Design, product, and delivery are not separate disciplines here; they are one integrated role. We believe the future of product teams - especially in an AI-accelerated world - belongs to builders who can own all three.

• Full-time
• Based: Melbourne, Australia or Sydney, Australia
• Remuneration (Including Super): AUD $60,000 - $150,000 pending your experience

About Sitemate:

Sitemate is the front line AI company for the built world. We build software and AI agents for construction, engineering, manufacturing, and energy companies, helping field teams capture work as it happens and the business turn that activity into structured, auditable records. The Sitemate platforms include Dashpivot, Gearbelt, the Sitemate App, and Flowsite, and Sitemate’s AI agent is called Storm.

Storm is our AI agent layer, working underneath Dashpivot, Gearbelt, the Sitemate App, and Flowsite to turn what happens on-site into structured, auditable records.

We’ve achieved strong product-market fit - generating thousands of new monthly leads through word-of-mouth and organic marketing alone.

Backed by Blackbird, Australia and New Zealand’s #1 venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting-edge product design to build tools that modernise one of the world’s largest and most essential industries.

Life at Sitemate

At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day.

We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.

We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51.

Our Core Values

Our core values dictate “how we work”. We believe that basic human values such as honesty, trust and integrity are required to simply ‘get in the door’. Our values are designed to help us determine if an already great person, will be a great fit at Sitemate.

• Handle with Care: Handle with thought and care, decisions are considered and consciously delivered
• Everything Engineered: Everything engineered, intentional, planned and systematic
• Quality Certified: Do it well, with attention to detail and accuracy, or don’t do it at all
• Fast Tracked: Fast, incremental, and constant delivery of change

- High Vis: A high visibility, transparent and 
open environment

• Rain, Hail or Shine: Show up for your team, your customers and yourself

Learn more about our values:

• Read:
• On Sitemate's Values, Culture and DNA sitemate.com
• Listen:
• Unleashing your Zilla open.spotify.com/4opVlp1JP7pnoKc5x6pZqZ
• On scaling Sitemate, diversity, and culture open.spotify.com/2dC9gsDQRH8IKBgylSZisV

• Competitive, performance-based remuneration
• Equity options - own a piece of what you’re helping to build
• 20 days paid annual leave, plus sick, carer’s, and compassionate leave
• Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
• Learning & Development - professional growth budget and transparent career plans
• Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources
• Laptop and home office setup budget
• Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year
• Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions
• Melbourne office perks - micro-roasted coffee bar, on-site parking & bike storage, wellness & mothers rooms, opposite Southern Cross station

We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.

Learn More About Sitemate

🎧 Podcasts

• 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture open.spotify.com/2dC9gsDQRH8IKBgylSZisV
• 2023: CMO Lance Hodgson - on accelerating your career open.spotify.com/3DOmN3dp3vGULajQpEQMB9
• 2022: CTO Tim Bray - on building quality features that solve real customer problems open.spotify.com/7geTCUHFxZUKZ8Yrae4iR7

💬 Want to know what it’s like to work at Sitemate? Hear it straight from the team: People of Sitemate sitemate.com/people-of-sitemate ⭐ Read what our customers say: G2 Crowd g2.com/reviews, Trust Radius trustradius.com/reviews 🎥 Team Offsites: 2022 sitemate.atlassian.net/3087761409, 2023 sitemate.atlassian.net/3087761409, 2024, sitemate.atlassian.net/30877614092025 youtube.com/watch

Design & Product Scoping

• Preparing high-level concept designs for internal review and customer validation
• Conducting customer research when required
• Preparing detailed UX flows and high-fidelity UI designs
• Creating information architecture (IA) diagrams
• Defining and reviewing feature scope and acceptance criteria

Delivery & Engineering Collaboration

• Working closely with engineers and peers to plan, prioritise, and deliver work
• Reviewing completed engineering work

Production Ownership & Monitoring

• Monitoring released features and reporting on usage metrics
• Identifying and raising UX gaps, quality issues, and edge cases
• Monitoring production support issues and triaging fixes

Collaboration & Communication

• Maintaining regular collaboration with product/design leadership
• Communicating clearly in writing (Slack, Confluence, Jira)

• Breadth of ownership - This is not a pure design or pure product management role. You will move between design, product scoping, delivery coordination, and production support within the same day. If you're looking to specialise in a single discipline, this role won't be the right fit.
• Pace - We move very quickly. You'll need to be excited to learn fast and ship frequently, not wait for perfect conditions.
• Owning the outcome, not just the output - You're responsible for what gets built, not just the designs you hand over. If something ships with unclear UX, missed edge cases, or bugs that trace back to insufficient scoping, that's your problem to own and fix.
• Support and triage are part of the job - Monitoring production, triaging issues raised by customer support, and ensuring quality post-release is core to this role, not a distraction from it.
• Strong culture and operating standards - We have a strong culture based on core values and standard operating procedures. You may need to unlearn a few things from previous experience.

• Product minded people who enjoy owning product outcomes end-to-end
• Designers who want deeper accountability and delivery ownership
• Product thinkers who are comfortable moving between UX, scoping, and execution
• Individuals energised by pace and shipping

• People who only want to design and are not interested in delivery or product ownership
• Designers who prefer handing off work rather than owning outcomes through to production
• Individuals who want clearly separated roles without cross-functional accountability

Must Have:

• Strong ownership mindset with accountability for outcomes
• Experience leading product delivery end-to-end (Product Owner or similar)
• Proactive in experimenting with AI tools to drive efficiency
• Proficient in Figma, including UI libraries and design systems
• Strong UX/UI fundamentals with a user-centred approach
• Experience designing web and/or mobile applications
• Excellent written and verbal communication
• Comfortable with ambiguity and pragmatic trade-offs
• Strong visual design skills and attention to detail

Nice to Have:

• SaaS product experience
• Working knowledge of HTML/CSS

Essential Tools:

• Figma
• Jira
• Confluence
• Slack
• Mixpanel (or other product analytics tools)

Bonus Tools:

• Figma Make
• Claude Code

PLEASE Note:

• We hire directly and don’t work with agencies