Product Specialist at CGS Immersive (Calgary, Canada)
CGS Immersive· Calgary, Canada·
Job description
Product Specialist - Calgary (Part-Time)
Company Profile
For over 40 years, CGS has empowered global enterprises, regional companies, and government agencies to achieve breakthrough performance through business applications, enterprise learning, and outsourcing services. Headquartered in New York City, with offices worldwide, CGS focuses on delivering comprehensive solutions that meet clients’ complex, multi-dimensional challenges. Our latest venture, CGS Immersive, brings together cutting-edge technology and transformative learning experiences. We have created Cicero (AI platform), a revolutionary role-playing solution designed to supercharge workforce capabilities across sales, leadership, and customer support functions.
Position Summary
Engage members at our in-store kiosk by guiding them through the Cicero web app to discover personalized charcuterie recommendations. Create memorable tasting experiences that drive product sales while introducing members to digital tools that enhance their shopping journey.
Key Responsibilities
- Greet members and invite them to explore the Cicero charcuterie recommendation app at the kiosk station.
- Walk members through the app interface, helping them input preferences for occasions, flavor profiles, and needs.
- Maintain an appealing, sanitary kiosk display with proper guidance and friendly fact disclosure.
- Answer member questions about the technology and purpose.
- Collect formal and informal feedback on the app experience to support ongoing improvements.
Qualifications
- Previous retail, food service, or demonstration experience preferred.
- Comfortable learning and explaining app-based tools to customers with varying tech familiarity.
- Friendly, approachable demeanor with strong verbal communication skills.
- Ability to stand for extended periods.
Schedule
Weekend availability required. Shifts typically Friday - Thursday 11:00am–6:00pm during peak member traffic hours.
Why work at CGS Immersive
- Culture of innovation – “Invent boldly” with cross-functional teams building solutions used by millions.
- Global flexibility – remote and hybrid roles available; hubs in Canada, the Americas, EMEA, and APAC.
- Learning & growth – dedicated upskilling, cross-training, certification support, and mentorship from industry leaders.
- Inclusive environment – globally inclusive, accessible workplace that values diverse perspectives.
- Impact – directly contribute to transforming how the world learns and works; projects with world’s most admired brands.
- Perks: Comprehensive health & wellness benefits, community volunteering opportunities, service milestones, and hackathons.
- Engineering culture: Small, focused backend teams working with Go, Java, and modern cloud infrastructure; strong stakeholder communication expected.