Feeny
Feld Entertainment

QA/Compliance Administrator at Feld Entertainment (Jessup, MD)

Feld Entertainment· Jessup, MD·

Role details

Work type
Onsite
Employment
Full-Time

Job description

The QA/Compliance Administrator will take a proactive leadership role in ensuring compliance with industry standards and regulations. This position requires a strategic thinker who can assess compliance needs, make informed decisions, and implement solutions that enhance operational efficiency. The Compliance Administrator will oversee key compliance initiatives, manage critical communications, and drive data analysis and document management efforts. This role involves evaluating compliance procedures, recommending improvements, and enforcing policies to maintain regulatory standards and ensure organizational success.

Essential Functions

  • Lead Compliance Programs: Provide high-level oversight for the Code of Conduct program, ensuring all requirements are met. Identify compliance gaps, implement corrective actions, and enforce policies to maintain industry standards.
  • Manage Supplier Training & Compliance – Lead training initiatives and collaborate with suppliers to ensure proper labeling and packaging of products in adherence to company standards. Proactively address non-compliance issues to uphold company requirements.
  • Financial Compliance Management – Oversee invoice submissions to Accounts Payable, ensuring accuracy, compliance, and timely processing. Investigate and resolve discrepancies, making informed decisions to streamline payment operations.
  • Data Oversight & Process Optimization – Analyze inspection and test reports to assess vendor and testing company compliance. Identify trends, recommend process improvements, and implement tracking enhancements to strengthen compliance initiatives.
  • Strategic Compliance Leadership: Identify areas for operational improvement, develop recommendations, and implement decisions that enhance departmental efficiency and compliance effectiveness.

Required Qualifications

  • Bachelor's Degree in Business Administration or related field.
  • Advanced expertise in Microsoft Excel, including skills in functions such as VLOOKUP, PivotTables, and data analysis tools, is required to support quality assurance reporting and data management tasks. Strong Excel expertise is essential for success in this role, as it underpins critical QA processes and decision-making.
  • Strong Decision-Making Skills: Ability to assess compliance situations and make effective administrative and procedural decisions.
  • Exceptional Communication Abilities: I have excellent written and verbal communication skills for engaging with internal teams, clients, and regulatory bodies.
  • Detail-Oriented Leadership: Strong organizational skills with the ability to simultaneously meet firm deadlines and oversee multiple compliance initiatives.
  • Time Management & Prioritization: Ability to effectively prioritize tasks and manage complex workflows.

Why work at Feld Entertainment

  • Culture highlights: Family‑oriented, inclusive environment that “celebrates diversity.” Employees are part of creating magical experiences for millions.
  • Remote/hybrid/office policy: Most roles are on‑site at the Florida headquarters or at touring locations (e.g., warehouse in Jessup, MD). Some positions involve extensive travel with touring shows.
  • Notable perks (from careers page):
    • 401(k) with company match (defer 1–60% of pretax earnings)
    • Medical, dental, vision insurance (pre‑tax deductions)
    • Paid time off: 18 days/year (0–3 years), 23 days (4–10 years), 28 days (10+ years)
    • 8 paid holidays
    • Tuition reimbursement up to $2,000 per year (based on grades)
    • Free show tickets (24 complimentary tickets per year to select shows)
    • Employee discount programs (local restaurants, gyms, national retailers)
    • Volunteer program (4 hours/month for local charity)
    • Life insurance, disability coverage, flexible spending accounts

Application questions