QA Manager (Game Industry) at SUN.STUDIO (Ho Chi Minh City, Vietnam)QA Manager (Game Industry)

Established in 2018, Sun Studio is a game developer on web platforms and mobile devices with more than 1 billion plays, a strategic partner of the world's leading web-games platforms such as: Facebook Instant Games, Game Distribution, Glance Gaming etc. The team consists of 80+ members who are passionate about creating high-quality games that are accessible and enjoyable for everyone. We are looking for a QA Manager to lead and scale our QA function across multiple game platforms, including Instant Games, App Stores, Google Play, and Web-game platforms. This role is responsible for managing both Manual QA and Automation QA teams, building QA processes, improving release quality, developing test platforms, and driving automation/AI testing initiatives. The ideal candidate should be strong in people management, cross-functional collaboration, project coordination, quality systems, and test automation strategy. You will work closely with BOD, Tech Leads, Game Designers, Artists, Product/Game Leads, and other stakeholders to ensure our games are released faster, with higher quality and better scalability.

A. Key Responsibilities

• QA Team Leadership: Lead, mentor, and grow the QA team to ensure high product quality and continuous improvement.
• Process and Quality Systems: Build QA processes, quality gates, test plans, regression suites, and release checklists.
• Design processes tailored to different project types: new games, live games, feature updates, A/B tests, SDK updates, and store releases.
• Project and Workload Management: Manage QA planning, workload allocation, and project priorities across multiple games and platforms. Ensure every important build has a clear test plan, test cases, test report, and release sign-off.
• Cross-Functional Collaboration: Work cross-functionally with Tech, Game Design, Art, Product, and BOD to identify risks and improve product quality.
• Surface quality risks early in the development cycle rather than only at the end of the process.
• Test Platform Development: Research and implement test platforms for multi-platform game testing, including device farms, compatibility testing, build distribution, test case management, bug tracking, and test reporting dashboards.
• Automation and AI Testing: Build automation testing strategy and integrate AI to cover 30–50% of suitable test cases. Define what to automate versus keep manual or exploratory, and partner with Tech and AI teams to integrate automation into CI/CD pipelines.
• Quality Metrics: Define and monitor QA metrics, including bug rate, escaped bugs, test coverage, productivity, workload, and release quality.
• Team Performance Management: Drive QA team performance and support team members’ growth through clear development and career progression paths.

B. Required Qualifications

• 7+ years of experience in QA/QC, including experience leading QA teams in game studios, mobile apps, web platforms, or product companies.
• Strong experience in building and improving QA processes, test plans, regression testing, release flows, and bug tracking systems.
• Proven ability to lead, coach, and develop QA teams, with strong people management and performance management skills.
• Solid understanding of mobile, web, and game testing, including gameplay, ads, IAP, analytics, performance, and automation testing concepts.
• Experience collaborating cross-functionally with Product, Tech, Game Design, Art, and stakeholders in fast-paced environments.
• Data-driven mindset with the ability to use QA metrics to improve product quality and team efficiency.
• AI-first mindset — using AI to generate test cases, analyze bugs, or support automation.

Nice to have:

• Previous experience as a QA Lead/Manager in a game studio
• Hands-on experience with automation tools, CI/CD pipelines, device farms, and QA management platforms
• Familiarity with Firebase, AppsFlyer/Adjust, AdMob/AppLovin, or similar game/mobile ecosystems

C. Compensation & Benefits Work hour

• Our office hour is 9:00 - 18:30, Monday to Friday.

Insurance and bonus regime

• Fully participate in social insurance/health insurance/unemployment insurance according to labor law regulations.
• Comprehensive healthcare benefits with private PVI health insurance.
• Fixed 13th salary bonus + Performance Bonus (the Lead/Manager level are eligible for an annual bonus of at least 3 months).
• Competitive salary and performance-based bonuses, recognizing your contributions and impact. Monthly lunch allowance.

Work & Life Balance

• Generous Paid Time Off and Sick leave.
• Weekly / monthly / yearly with various events, including Competitions, Sports challenges, Parties, Happy hours, Team building, Hackathons and offline events.
• An environment of caring personally and professionally with respect.

Comfortable workplace

• We have everything you need to work comfortably. Our office has an entertainment area and offers complimentary snacks and drinks.
• You'll be equipped with a latest Macbook and Devices to support you to do the best work.

Professional development and education

• Continuous learning opportunities through internal workshops and training.

Social responsibility project

• We continue to implement charity projects and support employees' ideas in sponsorship competitions.