Sales Associate at Rowan (Santa Rosa, CA)
Rowan· Santa Rosa, CA· $18–$20/hr·
Role details
Salary
$18–$20/hr
Work type
Onsite
Employment
Part-Time
Job description
About our Sales Associates
As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location 2nd & PCH in Long Beach, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.
In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.
This is a part-time role. **Must be available WEEKENDS!!**
What you'll be doing as a Retail Store Associate:
- Greet ear-piercing clients and shoppers
- Offer and provide education about Rowan piercing services and jewelry
- Support needs of ear piercing clients and shoppers
- Improve store efficiency and processes to ensure seamless client experience
- Restock jewelry and ear piercing materials
- Maintain cleanliness and sterility of the studio
- Perform bi-weekly inventory counts and investigate discrepancies
- Manage technology and software systems
- Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
Experience we're looking for:
- Retail experience or sales experience
- Experience with jewelry, ear piercing, or a service or hospitality business a plus
- Ability to work independently, ownership-minded
- Positive and high-energy, resourceful with an entrepreneurial spirit
- Passionate about earrings and ear piercing
- Interest in working at an early-stage, high-growth company
- Willing to work a flexible schedule
Part-Time Benefits & Perks
- Compensation: $18-20 per hour + commission!
- 401k and Roth IRA Plans
- Employee discounts on our amazing products!
Why work at Rowan
- Culture: Values-driven, inclusive, celebratory, and safety-first. “Retail Reinvented” blending clinical precision with hospitality.
- Work Environment: Studio roles are on-site; corporate roles are likely based in New York HQ (hybrid/office policy not explicitly stated but typical for retail HQ).
- Benefits: Competitive pay + bonus, medical/dental/vision insurance, retirement planning, Employee Assistance Program, generous jewelry discounts, paid time off (full-time).
- Training: Comprehensive training provided for all roles – nurses receive proprietary clinical training; studio associates learn customer care, styling, and product knowledge.
- Growth Opportunities: Clear leadership pathways for nurses and managers; fast-growing company offers upward mobility.