Sales Operations - Assistant Manager - Online-GUT at Paytm Payments Services (Mumbai, India)
Paytm Payments Services· Mumbai, India·
Role details
Job description
About Us
Paytm is India's leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technologies that empower small businesses with payments and commerce solutions. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.
About Paytm Payments Services (PPSL)
PPSL enables thousands of online merchants to offer a world-class, frictionless payment experience to their customers. We are present across large enterprises and startups, including well-known unicorns. We strive to take payments beyond an enabler to a driver of revenue and growth for our merchants. Online Payment Gateway is Paytm’s B2B business regulated by RBI, and this team is responsible for growing the penetration of Paytm’s PA-PG business across Indian merchants.
About the Role
We are looking for a detail-oriented Sales Operations professional to support the Sales team through reporting, data analysis, MIS management, and cross-functional coordination.
Key Responsibilities
Manage day-to-day Sales Operations and reporting activities. Prepare and maintain MIS reports, dashboards, and performance trackers. Analyze large datasets and provide actionable business insights. Ensure accuracy and timely delivery of reports. Coordinate with Sales, Finance, Operations, Merchants, and other internal teams. Track key business metrics and support performance reviews. Identify process gaps and support reporting/process improvements.
Skills
Strong proficiency in MS Excel and handling large datasets. Knowledge of Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and other Excel functions. Strong analytical, problem-solving, and attention-to-detail skills. Good communication and stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Knowledge of SQL/Power BI/Tableau is an added advantage.
Experience
3–5 years of experience in Sales Operations, MIS, Business Operations, Reporting, or Data Analytics. Experience in a fast-paced, technology-driven environment is preferred.
Education Bachelor's degree is mandatory.
Compensation
If you are the right fit, we believe in creating wealth for you. With 500 Mn+ registered users, 21 Mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants.
Why work at Paytm Payments Services
- Hybrid workspace: Employees work a combination of remote and on-site (builtin.com)
- Mission-driven engineering: Opportunity to build payment infrastructure powering "millions of businesses across India — from neighbourhood stores to leading brands" (paytmpayments.com)
- Strong benefits package:
- Health & wellness: medical insurance for self and family, health check-ups, mental health support, women's wellness initiatives, maternity/paternity benefits
- Financial wellness: competitive compensation, annual bonus/incentives, ESOPs, salary advance, car lease, mobile device lease, relocation support
- Time away: competitive leave across categories, team outing and engagement allowances
- Personal development: internal job mobility, learning reimbursement for online courses and upskilling (paytmpayments.com)
- Career tracks: Product & Engineering, Partnerships & Alliances, Merchant Operations, Data, Analytics & Growth — with both on-site and remote opportunities listed (jobs.lever.co)
- Culture: Emphasizes purpose, collaboration, and self-driven learning; "meaningful work happens when you're part of a team building the backbone of India's business payments ecosystem" (paytmpayments.com)