Sales & Service Representative at Protective (Remote)
Protective· $60k–$75k·
Role details
Job description
The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Sr Internal Wholesaler works within the sales organization, partnering with External Wholesaler(s) in geographical sales territories. This individual is responsible for partnering with an External Wholesaler, creating new and managing existing relationships with representatives to increase revenue of Protective products and achieve territory sales goals. This role is primarily focused on servicing representatives through phone and email communication. This position requires an individual that has a strong sales-focused approach with professional communication skills, hard work ethic, and a competitive drive to succeed.
Essential Job Duties & Responsibilities:
- Conducts New Dealer Launches (may require travel depending on location)
- Provides post Launch Support & Training
- Provides Service & Support for Dealers & Sales Department
- Assists with Project Management
- Shadows Zoom Presentations/Sales Trainings for Dealers
- Assists with Travel Coordination for Launches & Training Schedules
- Communicates Schedule and Dealer Visit Recap to Management
- Monitors Dealer Performance and KPI’s for Dealer Health/Production
- Support Account Reps for Dealers that are assigned as Managed Dealerships thru Agent Partners
- Makes Sales Calls for New Dealers and Opportunities in Designated Territory
Education & Experience Required:
- High-School Diploma
- Car Dealer Experience in a sales or sales support capacity is a PLUS
- Ability to maintain an upbeat, positive, friendly attitude and effectively communicate with diverse audiences
- Strong computer skills
- Process-driven
- Must be able to travel
Work Environment and Physical Requirements:
- Vision acuity is required to include close vision, color vision, distant vision, and the ability to adjust focus
- Ability to grasp objects such a telephone or computer mouse, finger dexterity to use a keyboard, calculator, and standard office equipment
- Ability to walk, stand, reach with hands and arms; stoop kneel, crouch, and lift up to 25 pounds
- Ability to frequently sit for extended periods of time
- Ability to hear and talk, both in person and by phone
- Ability to spend extended hours in front of a computer screen
- Ability to drive and travel
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Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
Why work at Protective
- Culture: Emphasizes a "protector" mindset, focusing on service to customers, colleagues, and communities. Recognized for workplace engagement and inclusivity. protective.com
- Hybrid/Remote Work: Over 50% of the workforce is remote/virtual. Three core sites in Birmingham (HQ), Greater Cincinnati, and St. Louis offer hybrid options. protective.com
- Benefits: Comprehensive package including medical/dental/vision with HSA/FSA, a pension plan funded by the company, 401(k) with employer match, paid time off, paid parental leave, short- and long-term disability, adoption assistance, and life insurance. protective.com
- Career Development: Company-sponsored education courses, tuition reimbursement, scholarship opportunities for dependents, and a semi-annual "Pulse Survey" to shape culture and learning opportunities. protective.com
- Notable Perk: Pension plan remains a differentiator in the current job market.