Feeny
Phizenix

SAM Pro / SaaS License Management Specialist at Phizenix (Remote)

Phizenix·

Role details

Work type
Remote

Job description

We are looking for a SAM Pro / SaaS License Management Specialist with strong ServiceNow experience to support software asset management, SaaS license optimization, integrations, and platform development.

Key Responsibilities

  • Normalize and rationalize 18K+ software models, distinguishing applications from IT components.
  • Manage software entitlements, identify unused licenses, and drive license reclamation and cost savings.
  • Configure ServiceNow SaaS License Management and determine which SaaS applications should be tracked.
  • Build web gateway, SSO, and expense-data integrations to feed usage data into SaaS License Management.
  • Develop scheduled data feeds to the portfolio platform, replacing manual REST-based data pulls.
  • Implement application attributes such as criticality, purpose, and data classification.
  • Configure owner attestation and promotion workflows.
  • Build and maintain CMDB Health dashboards and reporting.
  • Partner with stakeholders to improve software governance, data quality, and license optimization.

Required Skills

  • Hands-on experience with ServiceNow SAM Pro / Software Asset Management and SaaS License Management.
  • Experience with software model normalization, entitlements, license reclamation, and SaaS application tracking.
  • ServiceNow platform development and integration experience.
  • Strong knowledge of IntegrationHub, REST/Table API, and Flow Designer.
  • Experience building integrations and scheduled data feeds.
  • CIS-SAM certification preferred/strongly desired.
  • CSA (Certified System Administrator) certification preferred.

Why work at Phizenix

  • Culture: Small, mission-driven team focused on AI empowerment. Emphasis on “AI should empower people, not replace them.”
  • Remote/Hybrid/Office: Many roles are remote; some are hybrid in San Francisco/Bay Area (e.g., Director of Engineering – Shopify & ERP). Offices in Livermore, CA and Bengaluru, India.
  • Notable perks/engineering culture: Opportunity to work at the intersection of AI and business transformation; hands-on involvement in building AI solutions for clients; growth potential in a young, rapidly expanding company.

Application questions