ClinChoice

Senior Associate, Product Information/Claims Support at ClinChoice (United States)

ClinChoice· United States·

Role details

Level
Senior

Job description

JOB DESCRIPTION

Job Title

Senior Associate, Product Information/Claims Support (MA)

Department

Medical Affairs/Medical Affairs

Responsibilities

Primary Responsibilities:

  • Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
  • Responsible for targeting completion of process improvement projects within a specified time frame while achieving a cost reduction goal.
  • Develop and co-ordinate the performance excellence / performance improvement vision and deployment planning as defined by the Executive Team.
  • Achieve buy-in from all decision makers for the successful application of performance excellence / performance improvement. Create team processes for optimizing results.
  • Actively lead projects and provide individual contributions after key projects have been identified.
  • Liaison with finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Performance Excellence project.
  • Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
  • Development and Maintenance of Client Core Data Sheet CCDS, Core Safety Information (CSI) and high-quality scientific proof.
  • Perform compliancee checks, and Compilation and formatting of Dossiers
  • Review of source documents, GAP Analysis and providing regulatory contribution Prepare and Review SOP’s for writing Global Labelling documents
  • Provide therapeutic area (e.g. Pain, Digestive Health, Smoking Cessation or UR/Allergy) knowledge support and clarification of science as needed and contributes to research activities via scientific publications.
  • Conduct and evaluate literature searches and analyze scientific literature.
  • Create standard language for product information reference manuals including FAQs for new product launches, media issues, and publications.
  • Provide medical support in reviewing the printed packaging components, labeling, and compendia.
  • Collaborate with physicians as the medical representative on cross functional teams (copy clearance committees) to both marketed products and support to new marketed concepts for promotional and non-promotional pieces to ensure medical/scientific accuracy.
  • Participate in creation of medical training materials and programs that are used to support initial and ongoing training for new employees.
  • Train employees who require in-depth scientific/medical knowledge of relevant products/therapeutic areas and in support of local and regional speakers upon solicited request.
  • Create and develops strategically targeted information in response to published scientific literature, news media releases, marketing initiatives, product recalls, or new or highly publicized medical discoveries or information.
  • Contribute to research activities via scientific publications
  • Attend key medical/pharmacy professional meetings to gain knowledge related to therapeutic areas in relevant markets
  • Research educational and technical materials in support of local and regional speakers upon solicited request
  • Assist in generating basic periodic or aggregate safety reports, regulatory submissions, PSURs, annual reports, CCDS.
  • Support Investigator initiated studies including correspondence with investigators, researching the investigator site and facilitating review and approval of IIS proposals

Secondary Responsibilities:

  • Effectively organize work to complete the assigned tasks to meet deadlines
  • Ensure the assigned tasks are delivered 100% on time or before
  • Demonstrate Quality of Work & Commitment through excellence in work, ensure correctness and completeness in deliverables with minimum OR no re-work
  • Support in review of work done by peer teammates, on need basis.
  • Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues encountered impacting the delivery schedule
  • Ensure error free and acceptable quality in assigned deliverables
  • Responsible to ensure training compliancee and timesheet compliancee
  • Ensure that all assigned goals [e.g. utilization, quality and timeliness] are met as per set standards for the performance year
  • Follow and comply with the Company’s Code of Conduct, Policies, and Procedures,
  • Responsible for confidentiality, integrity, availability, and safeguarding of data,
  • Responsible for reporting of security incidents and PIMS breaches as applicable,
  • Comply with company QMS, ISMS and PIMS requirements and applicable regulatory requirements,
  • Demonstrate adherence and compliancee to PIMS/GDPR requirements as follows: processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner

Skills and Qualifications

  • Bachelor’s degree in science or above and in alignment with project /

business team requirements

  • Minimum of 3 to 5 years of relevant experience in identified functional domain/ business workstream
  • Minimum 4‐ 5 years in a pharmaceutical or consumer health care organization chemical raw material manufacturer or another FDA‐ regulated environment such as a medical device manufacturer.
  • Background in labeling / artwork management, in the personal products Must be detail-oriented to pick up inconsistencies or errors in material

Why work at ClinChoice

  • Employee-focused culture with personalized policies and talent development programs clinchoice.com
  • Stability and growth: Low turnover, 13%+ headcount growth YoY, and a 30-year track record
  • Work style: Hybrid and remote options available; many roles are fully remote (e.g., statistical programmers, biostatisticians) builtin.com greenhouse.io
  • Global team: Employees across 30+ countries; diverse team with offices in the US, UK, India, Armenia, Philippines, Colombia, and more
  • Employee ratings: 3.6/5 overall (245 reviews) – Work-Life Balance 3.6, Culture 3.6, Career 3.5. Compensation rated 2.9/5 linkedin.com
  • Meaningful work: Contribute to life-saving therapies and devices across oncology, vaccines, and other critical areas

Application questions